AT&T Definity Callmaster II Manual de usuario Pagina 17
- Pagina / 46
- Tabla de contenidos
- MARCADORES
- DEFINITY 1
- Enterprise Communications 1
- Server Generic 1, Generic 3 1
- Contents 3
- Indicator Lights 4
- Tones and Their Meaning 4
- Quick Reference Lists 4
- Introduction 5
- ACD Work Modes 7
- Changing Work Modes 8
- Redirection on No Answer 8
- Multiple Call Handling (MCH) 9
- ACD Recorded Announcements 11
- Night Service 11
- Queue Status Indication 12
- The VuStats Feature 12
- Non-ACD Calls 12
- Split/Skill Supervision 13
- Disconnecting From Calls 13
- VDN-of-Origin Announcements 14
- System Measurements 15
- Feature xxxxx 16
- ACD Procedures 18
- 4 Press 19
- Service Observe 21
- 2 Press 22
- 2 Talk to the agent 23
- 5 Press 25
- 1 Press 26
- 3 Press 34
- Call Pickup 36
- Last Dialed 38
- 1 While on-hook, press 40
- 4 Press again 41
- 5 Press 41
- Reason Codes 46
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