AT&TDEFINITY® Communications SystemGeneric 1 and Generic 3 and System 758410 Voice Terminal User's Guide
A Quick Look at the FeaturesHere are brief descriptions of both voice features and display features that can beused with the 8410 voice terminal. Each
Call Coverage/Consult Provides automatic redirection of certain calls to your voiceterminal for answering. (Your system manager determines which call
Message Your Message light goes on when a caller has left a message for you. Youcan then follow your system manager’s local message retrieval procedu
Display Features and Features Used with the SoftkeysNote: If you are using an 8410 voice terminal with a display, you can also use up to12 additional
How to Use the FeaturesThe procedures which appear in the sections, Voice Feature Procedures andDisplay Feature Procedures, give short, step-by-step i
Conventions Used in the Following Procedures[ xxxxx ]This box represents a call appearance button, which isused exclusively for placing or receiving c
Using the Display, Softkeys, andDisplay Control ButtonsIf you are using an 8410 voice terminal equipped with a display, the followinginformation will
The second line on each feature option screen shows the features you can access. Touse any of these features, you must press the softkey below the fea
Other Softkey Features That May Be On Your DisplayFigure 3 shows the 12 default softkey features, those features that can be accessedwith the softkeys
Using the Softkeys to Activate a FeatureYour display and softkeys allow you to access up to 12 switch-related features. Forexample, you may want to us
NOTICEWhile reasonable efforts were made to ensure that the information in this documentwas complete and accurate at the time of printing, AT&T ca
Resetting the Speakerphone with the Softkeys(When Powering Up the Voice Terminal)When you first power up the voice terminal, the following display app
Voice Feature ProceduresHandset and SpeakerWhen placing calls or using the voice features, you have the option of doing soby lifting the handset or by
34567If you are using an 8410 with a display, press [ Menu ]and then press the softkey below ProgIf your 8410 does not have a display or if Prog is no
5678Dial list item (1, 2, 3...)[dial tone]Dial number you want to store (up to 24 digits)Note: If your 8410 has a display, you may be able touse the s
Automatic CallbackYou can access this feature with the softkeys only if your voice terminal has a displayand if the feature’s abbreviation, AutCB, app
Bridging/Manual ExclusionYou can access the Manual Exclusion feature with the softkeys only if your voiceterminal has a display and if the feature’s a
To use the Consult1Press [ Transfer ][dial tone]feature to talk privatelyCall is put on holdwith a coworker after●answering a redirected2If you are us
3Note: Some voice terminals have restrictions onwhere calls can be forwarded (see your systemmanager).Hang upNote: You may hear a ring-ping tone from
To retrieve a parked call1Pick up handset or press [ Speaker ][dial tone]from any extension2Dial Call Park Answer Back code[dial tone]3 Dial extension
To add a call you’ve put1Press [ Conf ][dial tone]on hold to another callyou’re connected to●Held call light continues to flutter; current calllight a
YOUR RESPONSIBILITY FOR YOUR SYSTEM'S SECURITYYou are responsible for the security of your system. AT&T does not warrant thatthis product is
Handset Volume✔To raise or lower the1receive level volume ofthe handsetWhile handset is off-hook, press the Volume controlbutton➤ To raise the volum
To return a held call1Press [ xxxxx ] of held call●You are connected to held callNote: If you are active on a call and you press the[ xxxxx ] of the h
To answer anyintercom call1●Last Number Dialed1If you are using an 8410 with a display, press [ Menu ]and then press the softkey below Last(while on-h
To leave a messagewithout ringing anextension123If you are using an 8410 with a display, press [ Menu ]and then press the softkey below LWC(while on-h
Mute✔Note: When you are talking on the handset, the Mute feature affects themicrophone associated with the handset rather than the speakerphone.This f
To change a regular callinto a priority call (whenyou hear a call waitingringback tone)12If you are using an 8410 with a display, press [ Menu ]and th
To reset thespeakerphone (when thevoice terminal is firstpowered up)1Press the softkey below Begin to reset thespeakerphone(Press the softkey below Ca
Select Ring (and Ringer Volume)✔To select a personalized1Press [ Shift ]ring●Red light goes on steadily2Press [ Hold ]●Red light next to [ Shift ] win
To adjust ringer volumeif necessary (speaker isnot active)1To raise the volume, press the right half of theVolume control button labeled [ ∧ ] ;to low
To cancel Send All Calls1If you are using an 8410 with a display, press [ Menu ]and then press the softkey below SAC again(while on-hook)If your 8410
ContentsUsing the Display, Softkeys, and Display Control Buttons11Entering Softkey Mode and Viewingthe Three Feature Option Screens11Other Softkey Fea
To turn off the speakerand return to handset1Pick up handset●●Red light next to [ Speaker ] and red light next to[ Mute ] go offSpeaker goes offTo mut
SpeakerphoneNote: If you are uncertain whether your voice terminal is set for the Speaker(listen-only) feature or the Speakerphone (listen and talk) f
To change fromspeakerphone to handset1121Pick up handset and talk●Red light goes off next to [ Speaker ]To change from handsetto speakerphonePress [ S
Transfer✔To send present call to1 Press [ Transfer ][dial tone]another extension or● Present call is put on hold and green light next tooutside number
Display Feature ProceduresThis section includes the procedures for seven display features you may use with the8410 voice teminal equipped with a displ
DirectoryYou can access this feature with the softkeys only if your voice terminal has a displayand if the feature’s abbreviation, Dir, appears on the
Exit (Normal)✔To exit any display1Press [ Exit ]feature and return toNormal (call-handling)●Display will show call information for activeMode displayc
Message RetrievalTo see your messages1Press [ Msg Rtrv ]when your Message light2Press [ Next Msg ] to see first message (and then foris on (while on-h
Normal (Exit)✔To exit any display1 Press [ Exit ]feature and return to●Display will show call information for activenormal displaycall appearanceStore
To see the number youlast dialed12Press [ Menu ] and then press the softkey below Viewor, if View is not available on your display,press [ Stored ]Pre
Priority Calling29Reset Speakerphone30Select Ring (and Ringer Volume)32Send All Calls 33Speaker 34Speakerphone 36Test37Transfer38Display Feature Proce
Tones and Their MeaningsRinging tones are produced by an incoming call. Feedback tones are those whichyou hear through the handset (receiver) or the s
ProblemA feature doesn’t workas noted in this guide.There are no featureaccess codes written inthe appropriate blanksin this guide.TroubleshootingSolu
ProblemSolutionThe telephone doesn’t1 Make sure the ringer is turned on.ring.2 Set the ringer volume to a higher level.3 Place a test call from
Key Words to Knowaccess code See feature access code.activate To begin or turn on the operation of a feature.attendant The person who handles incom
message retriever A person authorized by the system manager to retrievemessages for other users.off-hook When the handset is removed from the cradle
Quick Reference ListsFeature Access CodesFeatureCodeABBREVIATED DIALINGList 1List 2List 3ProgramCALL FORWARDINGALL CALLSCancelCALL PARKAnswer BackFeat
Miscellaneous Abbreviated Dialing*DescriptionExtensionMessageAttendantAUDIXDescriptionCodePersonal List 1Personal List 2Personal List 3ItemNo.NameName
AT&T 555-230-763Issue 1January 1994Graphics © AT&T 1988
Your 8410 Voice TerminalThe 8410 voice terminal is available in two models: one with a display and onewithout a display. The display, along with the s
Starting with the upper right corner of Figure 1 and continuing clockwise:Display A 2-line by 24-character display.SoftkeysThe four buttons located be
Conference buttonFor setting up conference calls. This button is labeled[ Conf ] .Drop buttonFor disconnecting from a call or dropping the last partya
Transfer buttonVolume controlbutton●●●HandsetFor transferring a call to another voice terminal.For adjusting the volume of the following:The speakerph
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