AT&T CentreVu CMS Administration Manual de instrucciones Pagina 208
- Pagina / 268
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Database Tables
CentreVu®
CMS Open Database Connectivity
Customer Log Database Items 3-150
Customer Log Database Items 3
Overview 3
The Customer Log database item descriptions apply specifically to items
in the
customer_log
table. The table contains customer error log
information on recent archiver executions. The information includes the
error code, the date the error occurred, the severity, the associated
event, and a description of the error. Because the data contained in the
customer_log
table are administrative, the table is not dependent on
ECS releases. The customer_log table is not backed up by the CMS
Maintenance backup.
Customer Log
Database Items
3
The following table describes the data items in the CMS Customer Log
database table.
Database Item Description
Data
Type
Column
Type
Length
ACD_ID The ACD number for which data
was collected.
A integer 4 bytes
COUNTS The number of occurrences of
the error.
A integer 4 bytes
DATE_OCCURRED The date that the error occurred. A date 4 byte
Informix
date
DESCRIPTION A text description of the error. A char(256) 256 byte
ASCII
text
string
ERROR_CODE The error code number. A integer 4 bytes
LAST_TIME The last time the error occurred. A integer 4 bytes
SEVERITY The level of severity of the error. A char(10) 10 byte
ASCII
text
string
- CentreVu 1
- OpenLink 4
- Overview 0 9
- Organization of Document 0 9
- Audience 0 10
- Terminology 0 11
- Related Documents 0 12
- General Information 1 13
- ODBC Feature 1 13
- Additional 14
- Information on 14
- Permissions: 15
- Field Display: 15
- Definition 1 16
- Data Access 16
- Through ODBC 16
- Structured Query 17
- Language (SQL) 17
- CMS ODBC 17
- Uses for ODBC 18
- Requesting Data 18
- Using ODBC 18
- Overview 2 19
- ODBC Driver 2 20
- Introduction 2 22
- Requirements 22
- Installation 22
- Installing ODBC 23
- Version 3.0 23
- Version 3.2 27
- OpenLink Session Rules Book 30
- Configuration Utility 30
- Server Utilities 2 32
- Client Installation 2 33
- Procedure 34
- Test ODBC 36
- Connectivity 36
- Build an ODBC 37
- Application 37
- Windows NT 3.51 39
- Installation 2 39
- Windows 95, 98 39
- Windows NT 4.0 39
- Install Clients from 40
- ODBC Driver 41
- Administration 41
- Data Source 42
- Administrator 42
- Dialog Box—With 42
- Version 3.2 ODBC 42
- Define Data 43
- ODBC Data Source 43
- Windows 44
- Add System Data 45
- Sources Procedure 45
- Add Login ID 46
- Based Data 46
- Remove a Data 46
- Configure a New 47
- ODBC Data 47
- Input Fields 2 49
- Administer 51
- ODBC Options 51
- View Installed 52
- ODBC Drivers 52
- Connect to and 53
- Access Data 53
- Result 2 54
- Disconnect from 54
- Troubleshooting 2 55
- Client Trace 2 56
- Messages 56
- Troubleshooting 2-39 57
- Troubleshooting 2-40 58
- Chapter 3: Database Tables 59
- Database Item 60
- Index Database 60
- Data Types 3 61
- Call-Based Data 3 61
- Interval-Based 61
- Column Types 3 62
- Reference Tables 62
- Database Logic 63
- Structure 63
- Circular Structure 3 64
- Database Table Names 3 65
- Split/Skill Database Items 3 67
- Agent Database Items 3 99
- CentreVu® 100
- DEFINITY 115
- Informix 117
- ECS Cross 121
- Reference 121
- Trunk Group Database Items 3 125
- Trunk Group 126
- Database Items 126
- Trunk Database Items 3 139
- Trunk Database 140
- Vector Database Items 3 146
- Vector Database 147
- DEFINITY ECS R6 150
- VDN Database Items 3 158
- VDN Database 159
- Overview 3 177
- Call Work Codes 177
- Login/Logout 180
- Agent Trace Database Items 3 184
- Current Day 189
- Configuration 189
- Forecast 189
- Forecast Report 191
- Call Record Database Items 3 194
- Data Collection 205
- Period Database 205
- Archiver 206
- Execution Status 206
- Customer Log Database Items 3 208
- Agent Group Database Items 3 209
- Synonyms Database Items 3 210
- ACD Shifts Database Items 3 212
- Database Items 3 213
- Exceptions 214
- Disk Full 217
- Split/Skill 218
- VDN Exceptions 221
- Malicious Call 223
- Trace Exceptions 223
- Glossary 227
- Rolling ASA 232
- Basic Call Management System 232
- Basic Rate Interface 232
- Best Service Routing 232
- Microsoft 236
- No records found 236
- Expected Wait Time 239
- DEFINITY® 239
- Inbound Call Management 241
- Information Indicator 241
- Maintenance Busy 244
- Multiple Call Handling 244
- Outbound Call Management 246
- Open Database Connectivity 246
- Price Element Code 247
- Acceptable Service Level 247
- Commands 255
- VDN of Origin Announcement 256
- Voice Response Unit 257
- How Are We Doing? 267
Relacionado con productos y manuales para Software AT&T CentreVu CMS Administration
Software AT&T MERLIN Attendant Manual de instrucciones
(650 paginas)
(650 paginas)
Software AT&T MERLIN Attendant Manual de instrucciones
(100 paginas)
(100 paginas)
Software AT&T CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration Guía de usuario
(70 paginas)
(70 paginas)
Software AT&T Call Management System Guía de usuario
(276 paginas)
(276 paginas)
(6 paginas)© 2020, manymanuals.es. Todos los derechos reservados | 0.142 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comentarios a estos manuales