AT&T MERLIN Attendant Manual de instrucciones Pagina 89
- Pagina / 180
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Changing the Automated Attendant Menus
Creating and Changing Submenus
In the Automated Attendant Service menu structure, a submenu provides
additional options to callers when there are more options than can fit on the
Day or Night Main Menu. In submenus, as in main menus, the caller dials a
digit (Selector Code) in response to the submenu script. Automated Attendant
Service directs the caller to one of the following pre-defined destinations
based on the Selector Code entered:
■ An extension
■
Another submenu
■ An announcement
As the system administrator, you may find that you need to create new
submenus or change existing ones to meet changes in your company’s
business.
Playing a Submenu Prompt or Definition
To play an existing submenu, follow the instructions below:
1.
Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays; then the Voice Mail Activity Menu
plays.
2 . [ 9 ] to program the system.
The System Administration Menu plays.
3 . [ 3 ] for Automated Attendant Service.
The Automated Attendant Service Administration Menu plays.
4 . [ 3 ] to program a submenu.
The Submenu Administration Menu plays.
4-18
Creating and Changing Submenus
- AT&T 1
- Contents 10
- About This Guide 12
- Terms and Conventions 13
- Related Guides 13
- Overview 15
- Secondary Language 18
- Call Handling Methods 24
- Immediate Call Handling 25
- Delayed Call Handling 26
- Night Only Call Handling 27
- Fax Call Handling 27
- MERLIN LEGEND Night Service 29
- Voice Mail Service 30
- Addressing Voice Mail 31
- Outcalling 33
- Call Answer Service 34
- MERLIN MAIL—ML System 35
- Configurations 35
- Subscribers’ Responsibilities 36
- System Operator 37
- General Mailbox Owner 38
- Planning Forms 39
- The Password prompt plays 40
- Helpful Hints 41
- Administration Menu Structure 42
- Guide to the Instructions 43
- Parameters 44
- Changing MERLIN MAIL—ML 45
- Port Allocation 45
- Changing the Delayed Answer 48
- Adding, Changing, or Deleting 49
- Changing the System 50
- Operator Extension 50
- Changing the General 52
- Mailbox Owner 52
- Administrator’s Voice Mailbox 54
- Changing the Maximum Number 55
- Changing the MERLIN 56
- MAIL—ML Language Selection 56
- Changing the Schedule 59
- 12. [ * ] [ # ] to quit 71
- Changing the Automated 72
- Attendant Menus 72
- Programming Sequence 78
- Changing the Main Menus 78
- Code Actions 81
- Enter the Following 82
- ■ An extension 89
- ■ An announcement 89
- Creating a Submenu 91
- Changing a Submenu 94
- Do the Following 96
- Deleting a Submenu 100
- Changing Announcements 101
- Recording an Announcement 102
- Deleting an Announcement 104
- Changing the Touch-Tone 106
- Gate Setting 106
- Changing the Setting 107
- Adding and Changing 109
- Voice Mailbox 109
- Assignments 109
- Adding a Mailbox 111
- Letter Key 114
- Changing the Mailbox Name 116
- Changing the Class of Service 119
- Changing the Voice Mailbox 123
- Language 123
- Deleting a Mailbox 126
- Creating, Changing, and 127
- Using Group Lists 127
- Administering Group Lists 128
- Scanning a Group List 129
- Creating a Group List 130
- Deleting a Group List 133
- Sending a Broadcast Message 134
- Mail Activity Menu plays 137
- Changing System 138
- Greetings 138
- Voice Mail Greeting 139
- Automated Attendant Service 142
- Listening to an Automated 144
- Attendant Service Greeting 144
- Service Greeting 145
- Troubleshooting 147
- PROBLEM: 150
- Possible Cause 150
- Corrective Action 150
- MERLIN MAIL—ML 153
- Factory Settings 153
- Sending Faxes to the 156
- Glossary 158
- Outcalling Administration 178
- AT&T 585-320-742 180
- Graphics © AT&T 1988 180
Relacionado con productos y manuales para Software AT&T MERLIN Attendant
Software AT&T Call Management System Manual de usuario
(227 paginas)
(227 paginas)
Software AT&T MERLIN Attendant Guía de usuario
(42 paginas)
(42 paginas)
Software AT&T MERLIN Attendant Manual de instrucciones
(650 paginas)
(650 paginas)
Software AT&T MERLIN Attendant Manual de instrucciones
(100 paginas)
(100 paginas)
Software AT&T CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration Guía de usuario
(70 paginas)
(70 paginas)
Software AT&T Call Management System Guía de usuario
(276 paginas)
(276 paginas)
(6 paginas)© 2020, manymanuals.es. Todos los derechos reservados | 0.038 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comentarios a estos manuales