AT&T MERLIN Attendant Manual de instrucciones descargar pdf (Pagina 146)

Changing System Greetings

6. Choose one of these options:

— [ 1 ] to record the greeting.

The system prompts you to record at the tone.

— [ 0 ] to listen to the current greeting.

The Greeting plays.

— [ 2 ] to use the system default greeting.

The system states that the default greeting will be used, then prompts

you to select either the Day or Night Greeting. Go back to Step 5.

7. Record the greeting.

— The greeting is limited to 10 seconds—make the greeting as

brief as possible.

— In monolingual mode, if the Touch-Tone Gate is “On,” the

greeting must tell callers to press [ 1 ] if they are calling from a

touch-tone phone.

— In bilingual mode, the greeting must tell callers to press [ * ] [ 1 ]

to select the alternate language.

8. [ 1 ] after recording the greeting.

The system plays the Greeting Editing Menu.

9. Enter an option or go to Step 10:

— [ 2 ] [ 3 ] to listen to the greeting.

— [ 2 ] [ 1 ] to re-record the greeting. Go back to Step 8.

— [ * ] [ D ] (or [ * ] [ 3 ]) to delete the new greeting and use the

previous greeting.

10. [ * ] [ # ] to approve the greeting.

The Automated Attendant Greeting Administration Menu plays.

Automated Attendant Service Greetings

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AT&T MERLIN Attendant Manual de instrucciones Pagina 146