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AT&T CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration manuales

Manuales del propietario y guías del usuario para Software AT&T CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration.
Ofrecemos 2 manuales en pdf AT&T CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration para descargar gratis por tipos de documentos: Guía de usuario, Manual de usuario


At t CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration Guía de usuario (70 paginas)


Marca: At-t | Categoria: Software | Tamaño: 0.50 MB |

 

Tabla de contenidos

CentreVu

1

CentreVu®

3

Overview 0

7

Conventions 0

8

Related Documents0

8

If you have a

8

Provide information0

9

Chapter 1: Introduction

11

CMS Secondary

13

CMS Primary

13

Hardware

14

Platforms

14

R3V8 Feature

14

Enhancements

14

Availability

15

Increased Data

15

CMS HA Server

18

Maintenance

18

CMS Recovery

19

Connectivity

20

Considerations

20

Switch-Overs

20

Operations that

24

Chapter 3: User Scenarios

25

Call Work Codes3

26

Change Agent

26

Custom Reports 3

26

Oom of the window

27

Dictionary

28

Agent Groups

30

Exceptions 3

31

External Call

32

History - Turning

32

Main Menu

34

Additions

34

Printers 3

34

Scripting 3

34

Shortcuts 3

34

Split/Skill Call

35

Profile Setup

35

Synchronizing

36

Data Collection

36

Synchronizing CMS Servers

39

Timetables –

40

Running only on

40

Running on both

41

Primary and

41

Secondary

41

Global edits to

42

Users - Adding

44

Users

44

Removing

44

Users - Setting

45

User Passwords

45

VDN Call Profile

45

Administration

45

Visual Vectors

46

Vector Changes

46

Strategy

47

CMS Backup Strategy 1

49

Backup information

50

How to interpret

50

Maintenance backup

53

Data Types

57

Base Load Upgrades

64

Base Load Upgrade

65

Procedure

65

At t CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration Manual de usuario (6 paginas)


Marca: At-t | Categoria: Software | Tamaño: 0.05 MB |

  

Tabla de contenidos

CentreVu

1

Introduction 0

3

Administering AOM 0

3

Administering AOM 2

4

System (sparc) r3v8aj.e

4

How AOM Works 0

5

How AOM Works 4

6
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