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MERLIN LEGEND Communications System Release 3.0
Manual de usuario
AT&T MERLIN LEGEND Communications System Release 3.0 Manual de usuario Pagina 503
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Conclusion of Hardware Maintenance
Front
cover
Figure 5-2. Installing the Control Unit Front Cover (Release 2.1 and Later)
Central Office Problems
5–33
1
2
...
498
499
500
501
502
503
504
505
506
507
508
...
607
608
AT&T
1
Contents
3
Continued
10
Connecting Data Equipment
11
5-3. AT&T
14
8-2. MERLIN MAIL
14
SAVE THESE INSTRUCTIONS
17
Installation
18
About This Book
19
In the U.S.A. only
20
Terms and Conventions Used
21
Product Safety Labels
22
Security
23
Related Documents
24
THIS FORM MAY BE PHOTOCOPIED
27
Introduction
28
System Forms
29
Installling the Control Unit
30
Programming the System
31
Installing the Control Unit
32
Environment
33
Control Unit Requirements
34
Hardware Preassemble Process
35
Backboard Requirements
35
AC Power and Grounding
36
AC Outlet Tests
39
Grounding Requirements
41
Approved Grounds
43
Office Trunk Protection
44
Heavy Lightning Protection
45
Installing the Basic Carrier
48
Installing the Power Supply
50
Turning Off the Power
51
Installing a Copper Shield
51
Installing the Ferrite Cores
54
Installing Expansion Carriers
58
Installing the Processor
60
Installing the Modules
63
Installing Modules
64
Tie Trunks
65
Tie Trunk Signaling
65
Signaling Modes
65
Protected or Unprotected
65
Signaling Types
65
1C and 5
68
Labeling
69
Replacing a Module
71
Powering Up the System
75
Installing Telephones and
78
Adjuncts
78
Out of locating Slot
86
Multi-Function Module
89
MFM Jack Guard Cover
90
Into Locating Slot
91
Lower and
92
Press Into
92
Center Slot
92
Into Inner
94
General Purpose Adapter
101
Automatic
102
Dial Dictation Devices
102
Fax Machines
103
Telephones Only)
105
Loudspeaker Paging Systems
106
Installing Adjuncts
108
MERLIN Identifier
111
Supplemental Alerts
115
Supplemental Alert Adapter
115
TELEPHONE UNIT
116
Single-Line Telephones
117
Considerations
120
MLX Telephone
122
CAUTION:
124
Assembling MLX Telephones
125
Center Tab
126
555-1234
129
Mounting
133
Installing Cordless or
134
Cordless/Wireless Telephones
134
Connecting Telephones
135
WARNING:
137
Adapter (BR-241-B1)
138
Retainer
140
RJ21X Interface
145
CUSTOMER
146
JACJ NO
146
Building the Wiring Field
147
RJ11 and RJ14 Interfaces
151
RJ2GX Interface
152
Testing Trunks
153
Testing Ground-Start Trunks
154
Labeling Trunks
155
ACCULINK CSUs
156
OUT OUT EQPT
158
■ 355AF adapter
161
■ D8W cord
161
■ EIA-232-D cable (optional)
161
Control Unit
162
Connecting a PC More Than
163
50 Feet (15.2 m) Away
163
Connecting a CAT and Printer
168
AC Outlet
169
EIA-232-D
175
Connecting a Printer 50 Feet
176
(15.2 m) or More Away
176
Processor Module
178
248B Adapter
179
2012D Transformer
179
Transformer
179
D6AP Cord
179
Modem Data Stations
188
Analog Voice and Modem Data
188
Modem Data-Only
188
MLX Voice and Modem Data
188
7500B Data Stations
189
MLX Voice and 7500B Data
189
7500B Data-Only
189
Analog Voice and Modem
190
Data Stations
190
Connecting Data Equipment 6-7
192
Modem Data-Only Stations
193
MLX Voice and Modem
195
Setting Up
197
7500B Data-Only Stations
199
■ Cables:
202
Initializing and Testing
206
Programming Guides
207
Restoring from the System
207
Programming Disk
207
Setting the Time and Date
208
Testing the System
208
123456789*0#
210
Testing Analog Multiline and
212
(Hybrid/PBX Systems Only)
213
Testing DID Trunks
213
Testing Tie Trunks
214
Automatic Route Selection
217
Group Calling
217
Coverage
217
ARS and SMDR Tests
218
Group Calling Test
218
System Speed Dial Test
219
Coverage Test
219
Testing the DSS
220
Testing Night Service
220
Feature
220
Testing the Dictation System
221
Testing the Paging System
221
Testing Music On Hold
222
Testing Touch-Tone Receivers
224
Installing the Control Unit’s
225
Top Cover
226
Installing the Front Cover
227
Installing Applications
228
Voice Messaging Systems and
229
Touch-Tone Receivers
229
Automated Document
230
Delivery System
230
Call Accounting System
231
Call Accounting Terminal
234
Hardware Requirements
235
Call Management System
236
CMS Documentation
238
CONVERSANT
239
Integrated Solution III
240
AT&T Attendant
243
MERLIN MAIL
244
MERLIN PFC
247
Hybrid/PBX and Key Modes
248
Behind Switch Mode
248
PassageWay Direct
249
Connect Solution
249
System Programming and
251
Maintenance (SPM)
251
8-26 Installing Applications
253
Upgrading the System
254
Upgrading the System 9–3
256
Powering Down the System
257
Upgrading the System 9–5
258
Upgrading the Control Unit
259
Replacing the Housing Clips
260
Modifying the Processor
263
Upgrading the System 9–11
264
Lift Circuit board
265
Up and Over
265
PROCESSOR MODULE
265
Upgrading the System 9-13
266
Completing the Upgrade
267
Upgrading from the MERLIN II
268
Communications System
268
Release 2.0 or Earlier
269
9–18 Upgrading the System
271
System Numbering Forms
272
Form 2a, System Numbering:
273
Extension Jacks
273
Form 2b, System Numbering:
275
Digital Adjuncts
275
Form 2c, System Numbering:
276
Line/Trunk Jacks
276
Form 2d, System Numbering:
277
Special Renumbers
277
Unit Load Calculation
278
Worksheet
278
Unit Load Worksheet
279
■ If the total is
280
B–10 Installation
287
Installation IN-1
288
IN–2 Installation
289
Installation IN–3
290
IN-4 Installation
291
Installation IN-5
292
IN-6 Installation
293
Software supported
294
Installation IN–7
294
IN-8 Installation
295
Installation IN-9
296
IN–10 Installation
297
Control Unit Problems
304
5 Central Office Problems
307
Typographical Conventions
314
Continued on next page
314
MLX-20L Failure
321
1-4 Introduction
322
Setting Up the PC
323
Maintenance
325
Using SPM
326
Dialing the System Operator
327
Dialing the Modem Directly
328
The SPM Display
330
↓ )(←↓ )(← )(→ )(→
332
Preparation for Hardware
333
Disconnecting AC Power
335
Maintenance Strategy
336
Trouble Reports
337
Automatic Tests
337
Clearing Alarms
338
System Restarts
338
Warm Start
339
Cold Start (Restart)
339
Frigid Start (System Erase)
340
Isolating the Trouble
341
Check Telephone Problems
341
Check the Error Logs
341
Check the Access Log
342
Check the Power Supply
343
Check the Processor
343
Check the Modules
343
Unit Loads
344
Auxiliary Power Units
346
Error Logs, Access Logs, and
347
System Inventory
347
Checking Permanent Errors
350
Checking the Last 10 Errors
351
O action required
361
Access Log
364
Scanning the Log
365
Reviewing the Screen
367
Phantom Modules
368
Telephone Problems
369
Fixing Telephone Problems
370
Voice Transmission Problems
372
Call Forwarding Problems
373
MLX Telephone Tests
374
123456789*0#;
375
System Requirements
376
Power Supply Problems
380
Replacing the Ring Generator
382
Replacing the Power Supply
388
Processor Problems
390
Console Display/Instructions
394
PCAdditional
394
Information
394
System Erase (Frigid Start)
395
Control Unit Problems 4-21
399
Memory Card Is Wrong Type
405
Memory Card Is Corrupt
405
System Busy
406
Other Error Conditions
406
Incompatible Releases
406
Replacing the Feature Module
409
Module Problems
411
❑ power supply
412
❑ maintenance terminal
412
❑ processor
412
System Components
413
Busy-Out/Reset
413
Test Notes
413
Persistent Module Problems
415
Busy-Out and Reset
415
Busy-Out
416
Select Yes
419
Additional Information
422
Internal Loopback Test
423
Interpreting Test Results
426
Restoring the Module
427
Board Controller Test
428
B-Channel Loopback Test
431
Restore
432
Replacing Modules
435
Checking Unlabeled Wiring
437
Module Cannot Be Upgraded
445
Module Error
446
Memory Card File Error
447
Flash ROM Fails to Erase
447
100D Module Problems
448
Error Events
449
CSU Loopback Test
449
551 T1 Channel Service Unit
451
100D Module Clock Status
461
Carrier Problems
463
Replacing the Carrier
464
System Status
464
Yellow LED
466
Green LED
466
Sample LED Display (Slot 4)
466
Slot Status
467
4-92 Control Unit Problems
470
Central Office Problems
471
Outgoing Trunk Problems
473
Incoming Trunk Problems
474
Testing Trunks Automatically
474
Maintenance-Busy Status
474
Permanent Errors
475
Maintenance-Busy Causes
475
Ground-Start (GS) Trunk
476
Loop-Start (LS) Trunk
476
TieTrunk
476
Maintenance-Busy Programming
476
Checking Ports
477
Busying-Out a Trunk
481
Busying-Out an Extension
483
Restoring a Trunk
486
Restoring an Extension
488
Resetting an RS-232 Port
490
Auditing Calls
498
Conclusion of Hardware
500
Central Office Problems 5–33
503
Central Office Problems 5-35
505
Slide housing cover
506
Customer Support Information
507
FCC Notification and Repair
509
Disconnection
510
Installation and Operational
511
Procedures
511
DOC Notification and Repair
512
AVERTISSEMENT:
515
Security of Your System:
517
Preventing Toll Fraud
517
Limited Warranty and
519
Limitation of Liability
519
Voice Mail Systems
521
Remote Administration and
523
Network Access Lines*
534
Optional Equipment*
535
Telephones
537
Backing Up with a
541
Memory Card
541
Card Types
542
Backing Up with a Memory Card
543
Inserting the Card
544
Memory Card Formatting
545
Unformatted Card
545
Format Warning
546
Summary: Backup
547
Procedure: Backup
547
Automatic Backup
551
Summary: Automatic
551
Procedure: Automatic Backup
552
Daily Backup Procedure
554
Weekly Backup Procedure
555
Backup Messages
555
Backup Canceled
556
Card Is Write-Protected
557
Card Failure
558
Procedure: Restore
560
Select Restore
560
Restore Messages
562
Wrong System Programming Port
563
Release Mismatch
564
Wrong Type of Card
565
Board Mismatch
565
Modifying a Release 2.1 or
567
(Release 2.1 and Earlier)
569
Processor for Key Mode
570
Glossary
571
3-8 - 3-10
607
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