AT&T MERLIN LEGEND Communications System Release 3.0 Manual de usuario Pagina 3
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Contents
About This Book
Intended Audience
How to Use This Book
Terms and Conventions
Product Safety Labels
Security
Related Documents
How to Comment on
xix
xix
Used
xxi
xxii
xxiii
xxiv
This Document
xxv
1
Introduction
■ Installation Sequence
1-1
■ System Forms
1-2
1-4
■ Programming the System
■ Upgrading the System
1-4
2
Installing the Control Unit
■ Overview
2-1
■ AC Power and Grounding
2-5
■ Unit Loads
2-16
■ Installing the Basic Carrier
2-17
■ Installing the Power Supply
2-19
■ installing the Auxiliary Power Unit
2-25
Installation iii
- AT&T 1
- Contents 3
- Continued 10
- Connecting Data Equipment 11
- 5-3. AT&T 14
- 8-2. MERLIN MAIL 14
- SAVE THESE INSTRUCTIONS 17
- Installation 18
- About This Book 19
- In the U.S.A. only 20
- Terms and Conventions Used 21
- Product Safety Labels 22
- Security 23
- Related Documents 24
- THIS FORM MAY BE PHOTOCOPIED 27
- Introduction 28
- System Forms 29
- Installling the Control Unit 30
- Programming the System 31
- Installing the Control Unit 32
- Environment 33
- Control Unit Requirements 34
- Hardware Preassemble Process 35
- Backboard Requirements 35
- AC Power and Grounding 36
- AC Outlet Tests 39
- Grounding Requirements 41
- Approved Grounds 43
- Office Trunk Protection 44
- Heavy Lightning Protection 45
- Installing the Basic Carrier 48
- Installing the Power Supply 50
- Turning Off the Power 51
- Installing a Copper Shield 51
- Installing the Ferrite Cores 54
- Installing Expansion Carriers 58
- Installing the Processor 60
- Installing the Modules 63
- Installing Modules 64
- Tie Trunks 65
- Tie Trunk Signaling 65
- Signaling Modes 65
- Protected or Unprotected 65
- Signaling Types 65
- 1C and 5 68
- Labeling 69
- Replacing a Module 71
- Powering Up the System 75
- Installing Telephones and 78
- Adjuncts 78
- Out of locating Slot 86
- Multi-Function Module 89
- MFM Jack Guard Cover 90
- Into Locating Slot 91
- Lower and 92
- Press Into 92
- Center Slot 92
- Into Inner 94
- General Purpose Adapter 101
- Automatic 102
- Dial Dictation Devices 102
- Fax Machines 103
- Telephones Only) 105
- Loudspeaker Paging Systems 106
- Installing Adjuncts 108
- MERLIN Identifier 111
- Supplemental Alerts 115
- Supplemental Alert Adapter 115
- TELEPHONE UNIT 116
- Single-Line Telephones 117
- Considerations 120
- MLX Telephone 122
- CAUTION: 124
- Assembling MLX Telephones 125
- Center Tab 126
- 555-1234 129
- Mounting 133
- Installing Cordless or 134
- Cordless/Wireless Telephones 134
- Connecting Telephones 135
- WARNING: 137
- Adapter (BR-241-B1) 138
- Retainer 140
- RJ21X Interface 145
- CUSTOMER 146
- JACJ NO 146
- Building the Wiring Field 147
- RJ11 and RJ14 Interfaces 151
- RJ2GX Interface 152
- Testing Trunks 153
- Testing Ground-Start Trunks 154
- Labeling Trunks 155
- ACCULINK CSUs 156
- OUT OUT EQPT 158
- ■ 355AF adapter 161
- ■ D8W cord 161
- ■ EIA-232-D cable (optional) 161
- Control Unit 162
- Connecting a PC More Than 163
- 50 Feet (15.2 m) Away 163
- Connecting a CAT and Printer 168
- AC Outlet 169
- EIA-232-D 175
- Connecting a Printer 50 Feet 176
- (15.2 m) or More Away 176
- Processor Module 178
- 248B Adapter 179
- 2012D Transformer 179
- Transformer 179
- D6AP Cord 179
- Modem Data Stations 188
- Analog Voice and Modem Data 188
- Modem Data-Only 188
- MLX Voice and Modem Data 188
- 7500B Data Stations 189
- MLX Voice and 7500B Data 189
- 7500B Data-Only 189
- Analog Voice and Modem 190
- Data Stations 190
- Connecting Data Equipment 6-7 192
- Modem Data-Only Stations 193
- MLX Voice and Modem 195
- Setting Up 197
- 7500B Data-Only Stations 199
- ■ Cables: 202
- Initializing and Testing 206
- Programming Guides 207
- Restoring from the System 207
- Programming Disk 207
- Setting the Time and Date 208
- Testing the System 208
- 123456789*0# 210
- Testing Analog Multiline and 212
- (Hybrid/PBX Systems Only) 213
- Testing DID Trunks 213
- Testing Tie Trunks 214
- Automatic Route Selection 217
- Group Calling 217
- Coverage 217
- ARS and SMDR Tests 218
- Group Calling Test 218
- System Speed Dial Test 219
- Coverage Test 219
- Testing the DSS 220
- Testing Night Service 220
- Feature 220
- Testing the Dictation System 221
- Testing the Paging System 221
- Testing Music On Hold 222
- Testing Touch-Tone Receivers 224
- Installing the Control Unit’s 225
- Top Cover 226
- Installing the Front Cover 227
- Installing Applications 228
- Voice Messaging Systems and 229
- Touch-Tone Receivers 229
- Automated Document 230
- Delivery System 230
- Call Accounting System 231
- Call Accounting Terminal 234
- Hardware Requirements 235
- Call Management System 236
- CMS Documentation 238
- CONVERSANT 239
- Integrated Solution III 240
- AT&T Attendant 243
- MERLIN MAIL 244
- MERLIN PFC 247
- Hybrid/PBX and Key Modes 248
- Behind Switch Mode 248
- PassageWay Direct 249
- Connect Solution 249
- System Programming and 251
- Maintenance (SPM) 251
- 8-26 Installing Applications 253
- Upgrading the System 254
- Upgrading the System 9–3 256
- Powering Down the System 257
- Upgrading the System 9–5 258
- Upgrading the Control Unit 259
- Replacing the Housing Clips 260
- Modifying the Processor 263
- Upgrading the System 9–11 264
- Lift Circuit board 265
- Up and Over 265
- PROCESSOR MODULE 265
- Upgrading the System 9-13 266
- Completing the Upgrade 267
- Upgrading from the MERLIN II 268
- Communications System 268
- Release 2.0 or Earlier 269
- 9–18 Upgrading the System 271
- System Numbering Forms 272
- Form 2a, System Numbering: 273
- Extension Jacks 273
- Form 2b, System Numbering: 275
- Digital Adjuncts 275
- Form 2c, System Numbering: 276
- Line/Trunk Jacks 276
- Form 2d, System Numbering: 277
- Special Renumbers 277
- Unit Load Calculation 278
- Worksheet 278
- Unit Load Worksheet 279
- ■ If the total is 280
- B–10 Installation 287
- Installation IN-1 288
- IN–2 Installation 289
- Installation IN–3 290
- IN-4 Installation 291
- Installation IN-5 292
- IN-6 Installation 293
- Software supported 294
- Installation IN–7 294
- IN-8 Installation 295
- Installation IN-9 296
- IN–10 Installation 297
- Control Unit Problems 304
- 5 Central Office Problems 307
- Typographical Conventions 314
- Continued on next page 314
- MLX-20L Failure 321
- 1-4 Introduction 322
- Setting Up the PC 323
- Maintenance 325
- Using SPM 326
- Dialing the System Operator 327
- Dialing the Modem Directly 328
- The SPM Display 330
- ↓ )(←↓ )(← )(→ )(→ 332
- Preparation for Hardware 333
- Disconnecting AC Power 335
- Maintenance Strategy 336
- Trouble Reports 337
- Automatic Tests 337
- Clearing Alarms 338
- System Restarts 338
- Warm Start 339
- Cold Start (Restart) 339
- Frigid Start (System Erase) 340
- Isolating the Trouble 341
- Check Telephone Problems 341
- Check the Error Logs 341
- Check the Access Log 342
- Check the Power Supply 343
- Check the Processor 343
- Check the Modules 343
- Unit Loads 344
- Auxiliary Power Units 346
- Error Logs, Access Logs, and 347
- System Inventory 347
- Checking Permanent Errors 350
- Checking the Last 10 Errors 351
- O action required 361
- Access Log 364
- Scanning the Log 365
- Reviewing the Screen 367
- Phantom Modules 368
- Telephone Problems 369
- Fixing Telephone Problems 370
- Voice Transmission Problems 372
- Call Forwarding Problems 373
- MLX Telephone Tests 374
- 123456789*0#; 375
- System Requirements 376
- Power Supply Problems 380
- Replacing the Ring Generator 382
- Replacing the Power Supply 388
- Processor Problems 390
- Console Display/Instructions 394
- PCAdditional 394
- Information 394
- System Erase (Frigid Start) 395
- Control Unit Problems 4-21 399
- Memory Card Is Wrong Type 405
- Memory Card Is Corrupt 405
- System Busy 406
- Other Error Conditions 406
- Incompatible Releases 406
- Replacing the Feature Module 409
- Module Problems 411
- ❑ power supply 412
- ❑ maintenance terminal 412
- ❑ processor 412
- System Components 413
- Busy-Out/Reset 413
- Test Notes 413
- Persistent Module Problems 415
- Busy-Out and Reset 415
- Busy-Out 416
- Select Yes 419
- Additional Information 422
- Internal Loopback Test 423
- Interpreting Test Results 426
- Restoring the Module 427
- Board Controller Test 428
- B-Channel Loopback Test 431
- Restore 432
- Replacing Modules 435
- Checking Unlabeled Wiring 437
- Module Cannot Be Upgraded 445
- Module Error 446
- Memory Card File Error 447
- Flash ROM Fails to Erase 447
- 100D Module Problems 448
- Error Events 449
- CSU Loopback Test 449
- 551 T1 Channel Service Unit 451
- 100D Module Clock Status 461
- Carrier Problems 463
- Replacing the Carrier 464
- System Status 464
- Yellow LED 466
- Green LED 466
- Sample LED Display (Slot 4) 466
- Slot Status 467
- 4-92 Control Unit Problems 470
- Central Office Problems 471
- Outgoing Trunk Problems 473
- Incoming Trunk Problems 474
- Testing Trunks Automatically 474
- Maintenance-Busy Status 474
- Permanent Errors 475
- Maintenance-Busy Causes 475
- Ground-Start (GS) Trunk 476
- Loop-Start (LS) Trunk 476
- TieTrunk 476
- Maintenance-Busy Programming 476
- Checking Ports 477
- Busying-Out a Trunk 481
- Busying-Out an Extension 483
- Restoring a Trunk 486
- Restoring an Extension 488
- Resetting an RS-232 Port 490
- Auditing Calls 498
- Conclusion of Hardware 500
- Central Office Problems 5–33 503
- Central Office Problems 5-35 505
- Slide housing cover 506
- Customer Support Information 507
- FCC Notification and Repair 509
- Disconnection 510
- Installation and Operational 511
- Procedures 511
- DOC Notification and Repair 512
- AVERTISSEMENT: 515
- Security of Your System: 517
- Preventing Toll Fraud 517
- Limited Warranty and 519
- Limitation of Liability 519
- Voice Mail Systems 521
- Remote Administration and 523
- Network Access Lines* 534
- Optional Equipment* 535
- Telephones 537
- Backing Up with a 541
- Memory Card 541
- Card Types 542
- Backing Up with a Memory Card 543
- Inserting the Card 544
- Memory Card Formatting 545
- Unformatted Card 545
- Format Warning 546
- Summary: Backup 547
- Procedure: Backup 547
- Automatic Backup 551
- Summary: Automatic 551
- Procedure: Automatic Backup 552
- Daily Backup Procedure 554
- Weekly Backup Procedure 555
- Backup Messages 555
- Backup Canceled 556
- Card Is Write-Protected 557
- Card Failure 558
- Procedure: Restore 560
- Select Restore 560
- Restore Messages 562
- Wrong System Programming Port 563
- Release Mismatch 564
- Wrong Type of Card 565
- Board Mismatch 565
- Modifying a Release 2.1 or 567
- (Release 2.1 and Earlier) 569
- Processor for Key Mode 570
- Glossary 571
- 3-8 - 3-10 607
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