AT&T MERLIN LEGEND Communications System Release 3.0 Manual de usuario Pagina 462
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100D Module Problems
Console Display/Instructions
1 From the Maintenance menu, select the Slot option.
.
2
Maintenance
Make a selection
System
Slot
Port
Exit
Specify the 2-digit slot number
Slot:
Enter Slot number (00-17)
nn
Backspace
Exit
Enter
3 Select Clock.
Slot xx:
Make a selection
Status
Demand Test
Busy-out
Reset
Restore
Error Events
CSU-lpbk Clock
Exit
Upgrade
Additional Information
(nn = 00 to 17).
Dial or type [ nn ], then select
Enter.
PC
(F2)
(F10)
xx = slot number in Step 2
CSU-lpbk
and
Error Events
are
displayed only for the 100D module.
(F9)
4-84 Control Unit Problems
- AT&T 1
- Contents 3
- Continued 10
- Connecting Data Equipment 11
- 5-3. AT&T 14
- 8-2. MERLIN MAIL 14
- SAVE THESE INSTRUCTIONS 17
- Installation 18
- About This Book 19
- In the U.S.A. only 20
- Terms and Conventions Used 21
- Product Safety Labels 22
- Security 23
- Related Documents 24
- THIS FORM MAY BE PHOTOCOPIED 27
- Introduction 28
- System Forms 29
- Installling the Control Unit 30
- Programming the System 31
- Installing the Control Unit 32
- Environment 33
- Control Unit Requirements 34
- Hardware Preassemble Process 35
- Backboard Requirements 35
- AC Power and Grounding 36
- AC Outlet Tests 39
- Grounding Requirements 41
- Approved Grounds 43
- Office Trunk Protection 44
- Heavy Lightning Protection 45
- Installing the Basic Carrier 48
- Installing the Power Supply 50
- Turning Off the Power 51
- Installing a Copper Shield 51
- Installing the Ferrite Cores 54
- Installing Expansion Carriers 58
- Installing the Processor 60
- Installing the Modules 63
- Installing Modules 64
- Tie Trunks 65
- Tie Trunk Signaling 65
- Signaling Modes 65
- Protected or Unprotected 65
- Signaling Types 65
- 1C and 5 68
- Labeling 69
- Replacing a Module 71
- Powering Up the System 75
- Installing Telephones and 78
- Adjuncts 78
- Out of locating Slot 86
- Multi-Function Module 89
- MFM Jack Guard Cover 90
- Into Locating Slot 91
- Lower and 92
- Press Into 92
- Center Slot 92
- Into Inner 94
- General Purpose Adapter 101
- Automatic 102
- Dial Dictation Devices 102
- Fax Machines 103
- Telephones Only) 105
- Loudspeaker Paging Systems 106
- Installing Adjuncts 108
- MERLIN Identifier 111
- Supplemental Alerts 115
- Supplemental Alert Adapter 115
- TELEPHONE UNIT 116
- Single-Line Telephones 117
- Considerations 120
- MLX Telephone 122
- CAUTION: 124
- Assembling MLX Telephones 125
- Center Tab 126
- 555-1234 129
- Mounting 133
- Installing Cordless or 134
- Cordless/Wireless Telephones 134
- Connecting Telephones 135
- WARNING: 137
- Adapter (BR-241-B1) 138
- Retainer 140
- RJ21X Interface 145
- CUSTOMER 146
- JACJ NO 146
- Building the Wiring Field 147
- RJ11 and RJ14 Interfaces 151
- RJ2GX Interface 152
- Testing Trunks 153
- Testing Ground-Start Trunks 154
- Labeling Trunks 155
- ACCULINK CSUs 156
- OUT OUT EQPT 158
- ■ 355AF adapter 161
- ■ D8W cord 161
- ■ EIA-232-D cable (optional) 161
- Control Unit 162
- Connecting a PC More Than 163
- 50 Feet (15.2 m) Away 163
- Connecting a CAT and Printer 168
- AC Outlet 169
- EIA-232-D 175
- Connecting a Printer 50 Feet 176
- (15.2 m) or More Away 176
- Processor Module 178
- 248B Adapter 179
- 2012D Transformer 179
- Transformer 179
- D6AP Cord 179
- Modem Data Stations 188
- Analog Voice and Modem Data 188
- Modem Data-Only 188
- MLX Voice and Modem Data 188
- 7500B Data Stations 189
- MLX Voice and 7500B Data 189
- 7500B Data-Only 189
- Analog Voice and Modem 190
- Data Stations 190
- Connecting Data Equipment 6-7 192
- Modem Data-Only Stations 193
- MLX Voice and Modem 195
- Setting Up 197
- 7500B Data-Only Stations 199
- ■ Cables: 202
- Initializing and Testing 206
- Programming Guides 207
- Restoring from the System 207
- Programming Disk 207
- Setting the Time and Date 208
- Testing the System 208
- 123456789*0# 210
- Testing Analog Multiline and 212
- (Hybrid/PBX Systems Only) 213
- Testing DID Trunks 213
- Testing Tie Trunks 214
- Automatic Route Selection 217
- Group Calling 217
- Coverage 217
- ARS and SMDR Tests 218
- Group Calling Test 218
- System Speed Dial Test 219
- Coverage Test 219
- Testing the DSS 220
- Testing Night Service 220
- Feature 220
- Testing the Dictation System 221
- Testing the Paging System 221
- Testing Music On Hold 222
- Testing Touch-Tone Receivers 224
- Installing the Control Unit’s 225
- Top Cover 226
- Installing the Front Cover 227
- Installing Applications 228
- Voice Messaging Systems and 229
- Touch-Tone Receivers 229
- Automated Document 230
- Delivery System 230
- Call Accounting System 231
- Call Accounting Terminal 234
- Hardware Requirements 235
- Call Management System 236
- CMS Documentation 238
- CONVERSANT 239
- Integrated Solution III 240
- AT&T Attendant 243
- MERLIN MAIL 244
- MERLIN PFC 247
- Hybrid/PBX and Key Modes 248
- Behind Switch Mode 248
- PassageWay Direct 249
- Connect Solution 249
- System Programming and 251
- Maintenance (SPM) 251
- 8-26 Installing Applications 253
- Upgrading the System 254
- Upgrading the System 9–3 256
- Powering Down the System 257
- Upgrading the System 9–5 258
- Upgrading the Control Unit 259
- Replacing the Housing Clips 260
- Modifying the Processor 263
- Upgrading the System 9–11 264
- Lift Circuit board 265
- Up and Over 265
- PROCESSOR MODULE 265
- Upgrading the System 9-13 266
- Completing the Upgrade 267
- Upgrading from the MERLIN II 268
- Communications System 268
- Release 2.0 or Earlier 269
- 9–18 Upgrading the System 271
- System Numbering Forms 272
- Form 2a, System Numbering: 273
- Extension Jacks 273
- Form 2b, System Numbering: 275
- Digital Adjuncts 275
- Form 2c, System Numbering: 276
- Line/Trunk Jacks 276
- Form 2d, System Numbering: 277
- Special Renumbers 277
- Unit Load Calculation 278
- Worksheet 278
- Unit Load Worksheet 279
- ■ If the total is 280
- B–10 Installation 287
- Installation IN-1 288
- IN–2 Installation 289
- Installation IN–3 290
- IN-4 Installation 291
- Installation IN-5 292
- IN-6 Installation 293
- Software supported 294
- Installation IN–7 294
- IN-8 Installation 295
- Installation IN-9 296
- IN–10 Installation 297
- Control Unit Problems 304
- 5 Central Office Problems 307
- Typographical Conventions 314
- Continued on next page 314
- MLX-20L Failure 321
- 1-4 Introduction 322
- Setting Up the PC 323
- Maintenance 325
- Using SPM 326
- Dialing the System Operator 327
- Dialing the Modem Directly 328
- The SPM Display 330
- ↓ )(←↓ )(← )(→ )(→ 332
- Preparation for Hardware 333
- Disconnecting AC Power 335
- Maintenance Strategy 336
- Trouble Reports 337
- Automatic Tests 337
- Clearing Alarms 338
- System Restarts 338
- Warm Start 339
- Cold Start (Restart) 339
- Frigid Start (System Erase) 340
- Isolating the Trouble 341
- Check Telephone Problems 341
- Check the Error Logs 341
- Check the Access Log 342
- Check the Power Supply 343
- Check the Processor 343
- Check the Modules 343
- Unit Loads 344
- Auxiliary Power Units 346
- Error Logs, Access Logs, and 347
- System Inventory 347
- Checking Permanent Errors 350
- Checking the Last 10 Errors 351
- O action required 361
- Access Log 364
- Scanning the Log 365
- Reviewing the Screen 367
- Phantom Modules 368
- Telephone Problems 369
- Fixing Telephone Problems 370
- Voice Transmission Problems 372
- Call Forwarding Problems 373
- MLX Telephone Tests 374
- 123456789*0#; 375
- System Requirements 376
- Power Supply Problems 380
- Replacing the Ring Generator 382
- Replacing the Power Supply 388
- Processor Problems 390
- Console Display/Instructions 394
- PCAdditional 394
- Information 394
- System Erase (Frigid Start) 395
- Control Unit Problems 4-21 399
- Memory Card Is Wrong Type 405
- Memory Card Is Corrupt 405
- System Busy 406
- Other Error Conditions 406
- Incompatible Releases 406
- Replacing the Feature Module 409
- Module Problems 411
- ❑ power supply 412
- ❑ maintenance terminal 412
- ❑ processor 412
- System Components 413
- Busy-Out/Reset 413
- Test Notes 413
- Persistent Module Problems 415
- Busy-Out and Reset 415
- Busy-Out 416
- Select Yes 419
- Additional Information 422
- Internal Loopback Test 423
- Interpreting Test Results 426
- Restoring the Module 427
- Board Controller Test 428
- B-Channel Loopback Test 431
- Restore 432
- Replacing Modules 435
- Checking Unlabeled Wiring 437
- Module Cannot Be Upgraded 445
- Module Error 446
- Memory Card File Error 447
- Flash ROM Fails to Erase 447
- 100D Module Problems 448
- Error Events 449
- CSU Loopback Test 449
- 551 T1 Channel Service Unit 451
- 100D Module Clock Status 461
- Carrier Problems 463
- Replacing the Carrier 464
- System Status 464
- Yellow LED 466
- Green LED 466
- Sample LED Display (Slot 4) 466
- Slot Status 467
- 4-92 Control Unit Problems 470
- Central Office Problems 471
- Outgoing Trunk Problems 473
- Incoming Trunk Problems 474
- Testing Trunks Automatically 474
- Maintenance-Busy Status 474
- Permanent Errors 475
- Maintenance-Busy Causes 475
- Ground-Start (GS) Trunk 476
- Loop-Start (LS) Trunk 476
- TieTrunk 476
- Maintenance-Busy Programming 476
- Checking Ports 477
- Busying-Out a Trunk 481
- Busying-Out an Extension 483
- Restoring a Trunk 486
- Restoring an Extension 488
- Resetting an RS-232 Port 490
- Auditing Calls 498
- Conclusion of Hardware 500
- Central Office Problems 5–33 503
- Central Office Problems 5-35 505
- Slide housing cover 506
- Customer Support Information 507
- FCC Notification and Repair 509
- Disconnection 510
- Installation and Operational 511
- Procedures 511
- DOC Notification and Repair 512
- AVERTISSEMENT: 515
- Security of Your System: 517
- Preventing Toll Fraud 517
- Limited Warranty and 519
- Limitation of Liability 519
- Voice Mail Systems 521
- Remote Administration and 523
- Network Access Lines* 534
- Optional Equipment* 535
- Telephones 537
- Backing Up with a 541
- Memory Card 541
- Card Types 542
- Backing Up with a Memory Card 543
- Inserting the Card 544
- Memory Card Formatting 545
- Unformatted Card 545
- Format Warning 546
- Summary: Backup 547
- Procedure: Backup 547
- Automatic Backup 551
- Summary: Automatic 551
- Procedure: Automatic Backup 552
- Daily Backup Procedure 554
- Weekly Backup Procedure 555
- Backup Messages 555
- Backup Canceled 556
- Card Is Write-Protected 557
- Card Failure 558
- Procedure: Restore 560
- Select Restore 560
- Restore Messages 562
- Wrong System Programming Port 563
- Release Mismatch 564
- Wrong Type of Card 565
- Board Mismatch 565
- Modifying a Release 2.1 or 567
- (Release 2.1 and Earlier) 569
- Processor for Key Mode 570
- Glossary 571
- 3-8 - 3-10 607
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