AT&T MERLIN Attendant Manual de instrucciones descargar pdf (Pagina 95)

100

Glossary

Unsupervised Transfer

The Automated Attendant Service transfers calls without waiting to see if the extension

requested is busy or is not answered.

This reduces the time the MERLIN MAIL system

port is tied up on a call and is the recommended type of transfer. See also Supervised

Transfer and No Transfer.

Voice Mail Greeting

The greeting that plays to subscribers who call into the Voice Mail for messages.

Voice Mail Service

Allows subscribers to send messages to other subscribers, retrieve their own mes-

sages, record their own greetings, and create their own passwords.

G-8

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AT&T 1
Contents 3
About This Guide 6
Related Guides 7
Introduction 8
Automated Attendant 10
Immediate Call Handling 11
1-4 System Features 11
Delayed Call Handling 12
Call Answer Service 13
Voice Mail Service 13
Group Lists 14
Broadcast Message 14
Planning Forms 15
MERLIN LEGEND 16
Planning 16
MERLIN LEGEND Form 2a: 17
✦ Factory Setting 18
MERLIN LEGEND Form 2c: 19
System Numbering—Trunk Jacks 19
MERLIN LEGEND Form 2d: 20
System Numbering—Special 20
Renumbers 20
MERLIN LEGEND Form 4a or 4b 21
After-Hours Call Handling 23
MERLIN LEGEND Form 6d: 24
Group Coverage 24
MERLIN LEGEND Planning 26
MERLIN LEGEND Form 6d 26
MERLIN LEGEND Form 6e: 27
Group Calling 27
2-14 MERLIN LEGEND Form 6e 29
2-16 MERLIN LEGEND Form 6e 31
PBX System Form 6e 32
MERLIN LEGEND Form 6e 32
MERLIN LEGEND Form 6f: 33
System Features 33
MERLIN LEGEND Form 7a: 35
PBX System Form 7a 36
MERLIN LEGEND Form 7b: 37
Night Service— 37
Outward Restriction 37
MERLIN LEGEND Form 8b: 38
PBX System Form 8b 39
2-24 MERLIN LEGEND Form 8b 39
MERLIN MAIL Planning 40
MERLIN MAIL Form A: 41
Voice Mail Assignments 41
3-4 MERLIN MAIL Form A 43
MERLIN MAIL Form A 45
3-6 MERLIN MAIL Form A 45
MERLIN MAIL Form B: 46
System Parameters 46
Filling Out Form B 47
3-8 MERLIN MAIL Form B 47
MERLIN MAIL Form B 48
3-10 MERLIN MAIL Form B 49
MERLIN MAIL Form C: 50
System Greetings 50
MERLIN MAIL Form C 51
3-12 MERLIN MAIL Form C 51
MERLIN MAIL Form D: 52
Automated Attendant Settings 52
Delayed Call 53
Handling 53
3-14 MERLIN MAIL Form D 53
MERLIN MAIL Form D 54
MERLIN MAIL Form E: 55
Day Main Menu 55
MERLIN MAIL Form E 57
3-18 MERLIN MAIL Form E 57
MERLIN MAIL Form F: 59
Main Menu 59
MERLIN MAIL Form F 61
3-22 MERLIN MAIL Form F 61
MERLIN MAIL Form G: 63
Automated Attendant Submenus 63
MERLIN MAIL Form G 65
3-26 MERLIN MAIL Form G 65
MERLIN MAIL Form H: 67
Announcements 67
MERLIN MAIL Form H 68
MERLIN MAIL Form I: 69
MERLIN MAIL Form I 70
Appendix A: MERLIN MAIL Forms 71
Appendix B: Factory Settings 86
Glossary 88
Unsupervised Transfer 95
Voice Mail Greeting 95

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