AT&T MERLIN Attendant Manual de instrucciones descargar pdf (Pagina 62)

MERLIN MAIL Planning

➅

After-Hours Dial 0/Timeout Options

These three options offer you a choice of handling calls when callers press

0 or do not enter a Selector Code or extension within four seconds. The

After-Hours Dial 0/Timeout Action Option can be different from the Day Dial

0/Timeout Action Option. Enter one of the following options by checking

the appropriate box:

■ Transfer to the System Operator for assistance (factory setting).

■ Transfer to the General Mailbox to leave a message.

■ Disconnect the call.

MERLIN MAIL Form F

After-Hours Main Menu Script:

■ Write a script for the After-Hours Main Menu that callers will hear after the Automated Attendant After-Hours

Greeting.

➄

After-Hours Main Menu Script

For

press

After-Hours Dial 0/Timeout Options:

➅

■ Specify where calls should be transferred if the caller does not enter a Selector Code within four seconds.

Check one:

✓

❑ System Operator

❑ General Mailbox

❑ Disconnect

Figure 3-9. MERLIN MAIL Form F (Page 2)

MERLIN MAIL Form F

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AT&T MERLIN Attendant Manual de instrucciones Pagina 62