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3-6 Introduction

Troubleshooting

OBDC Error Messages 1

This table lists the OBDC error messages.

DB-Library Error Messages 1

This table lists the DB-Library error messages.

Error Message Corrective Action

[Microsoft] [ODBC SQL Server Driver] [SQL

Server] Login failed

WARNI N G

An attempt to login to SQL has failed. Record

the message and contact the National

Customer Care Center.

[Microsoft] [ODBC Driver Manager]

Connection not open

WARNI N G

Record the message and contact the National

Customer Care Center.

Error Message Corrective Action

DB-LIBRARY error - Unexpected EOF from

SQL Server. Connection broken.

ERROR

The connection to SQL Server was lost.

Record the message and contact the National

Customer Care Center.

DB-LIBRARY error - DBPROCESS is dead

or not enabled.

ERROR

An attempt was made to communicate with a

non-existent process.

Record the message and contact the National

Customer Care Center.

DB-LIBRARY error - Attempt to bind to a

non-existent column.

The file format of the ECH file from the CMS

does not match what was expected.

Record the message and contact the National

Customer Care Center.

final_manual.book : trouble.fm Page 6 Monday, May 4, 1998 1:00 PM

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AT&T CentreVu CMS Administration Guía de usuario Pagina 54