AT&T CentreVu CMS Administration Guía de usuario descargar pdf (Pagina 45)

A Quick Start to CentreVu Explorer 2-11

Getting Started with Explorer

When the following window refreshes, parameters for each of the options you

selected appear in the Search Criteria frame on the right side of the window.

Also included in the Search Criteria frame are query control parameters for the

date range and the maximum number of rows of results to return.

3. Enter a date range for your query.

4. Enter new values for the query options or accept the defaults shown.

5. Select one of the display options: Agent Information, Call Information, or

Session Display.

6. Click Find Results.

final_manual.book : getting started.fm Page 11 Monday, May 4, 1998 1:00 PM

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AT&T CentreVu CMS Administration Guía de usuario Pagina 45