AT&T Definity 6416D+M Manual de usuario descargar pdf (Pagina 5)

Problem Solution

The module does not have dial tone.

(continued)

4 Check with your system manager to make certain that the telephone has

been administered correctly.

5 Connect the module in question with another 6416D+M or 6424D+M set

which has a working module. If the module being tested still does not

work, it is faulty.

If the module in question works in the other telephone, try the working

module taken from the other telephone and connect it with the original

telephone. If this module does not work, the telephone is faulty.

The telephone has no dial tone.

1 While on-hook, press to initiate a self-test. If the lights next to the

buttons on the telephone do not go on steadily, the voice terminal is not

powered from the PBX.

2 If the self-test fails, next, make sure the handset and line cords at your

voice terminal are securely connected at both ends.

3 If the self-test works but there is still no dial tone, check with your system

manager to be sure your voice terminal is administered correctly.

4 If the set is administered correctly but there is still no dial tone, remove the

module. If the telephone, without the module, has dial tone, connect the

module in question to another working 6416D+M or 6424D+M set.

a. If the module works in the new telephone, the telephone to which the

module was originally connected is faulty.

b. If the new telephone, once the module has been connected, does not

work, the module is faulty.

5 If the original telephone, without the module, still does not work, find a

working telephone of the same type as the original. Unplug this telephone

from its modular wall jack. Plug your telephone into that jack and check if

it gets dial tone.

6 If the original telephone still does not work, plug the working telephone

(of the same type) into your modular wall jack. If the working telephone

has dial tone, your own telephone is faulty. See your system manager.

The following problems may occur with some external speakerphones connected to the 100A module.

These problems may occur with other equipment as well.

The attached analog equipment does

not automatically go on-hook when

the far end disconnects.

The attached analog equipment does not detect the “disconnect” signal sent

from the 100A module. You must manually turn off (place on-hook) your

analog equipment.

The attached analog equipment does

not automatically go on-hook when

you lift the handset of your 6400

Series modular telephone.

If the option switch labeled

and FAX is set to , then the attached

analog equipment does not detect the “disconnect” signal sent from the 100A

module. You must manually turn off (place on-hook) your analog equipment.

You cannot originate or answer calls

at your 6400 Series modular

telephone

Your 6400 Series modular telephone

appears “dead” because no red light

is next to one of the call appearance

buttons.

The attached analog equipment may be off-hook because it does not detect the

“disconnect” signal sent from the 100A module. You must manually turn off

(place on-hook) your analog equipment.

Trnsfr

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AT&T Definity 6416D+M Manual de usuario Pagina 5

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