AT&T MERLIN Attendant Manual de instrucciones Pagina 315
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Valorado. / 5. Basado en revisión del cliente
Features
Messaging
At a Glance
Users Affected
Telephone users, operators
Reports Affected
Direct Group Calling Information
Extension Directory
Extension Information
Label Information
Mode
All
Telephones
All
Programming Code
Send/Remove Message
*38
(Operator only)
Leave Message
*25
Posted Message
*751
Delete Message
*26 (Analog display telephones only)
Return Call
*27 (Analog display telephones only)
Next Message
*28 (Analog display telephones only)
Scroll
*29 (Analog display telephones only)
Feature Code
Send/Remove Message
38 + extension number (operator only)
Leave Message
After calling
25
Without calling 53 + extension number
Cancel Message Sent
*53 + extension number
Message LED off
54
Delete Message
26 (Analog display telephones only)
Return Call
27 (Analog display telephones only)
Next Message
28 (Analog display telephones only)
Scroll
29 (Analog display telephones only)
MLX Display Label
Delete Message
Messages,
Delete Msg [Msgs,Dlete]
Next Message
Messages,
Next Msg [Msgs,Next]
Return Call
Messages,
Return Call [Msgs,Call]
Leave Message
Leave Msg [LvMsg]
Posted Message
Messages,
Posted Msg [Msgs,Post]
Send/Remove Message Messages,
Send/RmvMsg [Msgs,SdMsg]
Continued on next page
Messaging 281
- AT&T 1
- Contents 3
- Features (continued) 8
- Table of Contents 12
- IMPORTANT SAFETY INSTRUCTIONS 13
- WARNING: 14
- SAVE THESE INSTRUCTIONS 14
- Customer Support Information 15
- MERLIN LEGEND 20
- About This Book 27
- Terms and Conventions Used 28
- Product Safety Labels 29
- Security 30
- How This Book Is Organized 31
- Related Documents 32
- Index of Feature Names 36
- Abbreviated Ring 47
- Code Entry 48
- Administration 53
- Allowed/Disallowed Lists 56
- Auto Answer All 60
- Auto Answer Intercom 63
- Auto Dial 65
- Automatic Line Selection and 72
- Ringing/Idle Line Preference 72
- Automatic Line Selection 73
- SA R, ICOM R 74
- = SA Ring, ICOM Ring 74
- SA O, ICOM O 74
- Automatic Maintenance Busy 78
- Automatic Route Selection 80
- How ARS Works 85
- Figure 1. ARS Table Selection 88
- Barge-In 93
- Call Waiting 96
- Callback 101
- Single-Line Telephones 104
- Feature Interactions 104
- Calling Restrictions 108
- At a Glance (continued) 109
- Description 109
- Key and Behind Switch Modes 111
- Mode Differences 111
- Hybrid/PBX Mode 111
- At a Glance 113
- Telephone Differences 114
- Direct-Line Consoles 114
- Queued Call Consoles 114
- Other Multiline Telephones 114
- Centrex Operation 117
- Full Centrex 118
- Limited Centrex 119
- Key Mode 123
- Behind Switch Mode 123
- Multiline Telephones 124
- MLX Telephones 124
- Analog Multiline Telephones 124
- Conference 127
- Leaving a Conference 128
- CAUTION: 129
- CONF. After the user 133
- Coverage 136
- Individual Coverage 139
- Group Coverage 140
- Selective Coverage 141
- Eligibility for Coverage 142
- Features 146
- Not Available 146
- Ringing Patterns 147
- Direct-Line Console 155
- Direct Station Selector—MLX 162
- ■ trunk number (801–880) 164
- ■ Remote Access dial code 165
- Message Status Operation 173
- Directories 180
- System Directory 181
- Extension Directory 182
- Personal 182
- Directory 182
- MLX Display Telephones 189
- Home Screen 190
- Menu Screen 191
- Feature Screen 192
- Inspect Screens 193
- ■ ES1 = Checked Out 199
- ■ ES2 = Available 199
- ■ ES3 = Occupied 199
- Do Not Disturb 209
- See Conference 213
- Extension Status 214
- Forced Account Code Entry 219
- Forward and Follow Me 220
- Group Calling 232
- Calling Group Options 235
- Hunt Type 236
- Delay Announcement 236
- Message-Waiting Receiver 237
- Overflow Receiver 238
- Calling Group Type 240
- Headset Options 249
- Headset Status 250
- Headset Auto Answer 251
- Headset/Handset Mute 252
- Idle Line Preference 262
- Inside Dial Tone 263
- Integrated Administration 268
- Platform Requirements 271
- Installation Overview 272
- Operation 274
- Application Switch Defaults 275
- Switch Programming Results 278
- Screen Results 278
- Extension Directory Setup 278
- Automated Attendant 288
- Call Answer 293
- FAX Response 294
- Information Service 295
- Message Drop 296
- Voice Mail 297
- Labeling 300
- Language Choice 305
- Extension Language 306
- System Language 306
- SMDR Report Language 307
- Programming Report Language 307
- SPM Language 307
- PC Language 307
- Console Window Language 307
- Last Number Dial 309
- Behind Switch 310
- Line Request 313
- Messaging 315
- Sending Messages 316
- Send/Remove Message 316
- Leave Message 317
- Receiving Messages 318
- Fax Message Waiting Receivers 320
- Posted Messages 321
- Microphone Disable 327
- Multi-Function Module 329
- Tip/Ring Interface 330
- Supplemental Alert Adapter 330
- Programming Requirements 331
- ■ Cover buttons 333
- ■ Shared SA buttons 333
- ■ Forward and Follow Me 333
- ■ Transfer 333
- Music-on-Hold 338
- Night Service 341
- Night Service with Time Set 343
- See Signal/Notify 348
- Speakerphone Paging 350
- Individual Paging 350
- Group Paging 350
- Loudspeaker Paging 351
- MLC-5 Cordless Telephone 353
- Personal Lines 362
- Personalized Ringing 368
- Individual Pickup 370
- Group Pickup 370
- Power Failure Transfer 380
- Primary Rate Interface (PRI) 382
- PRI and T1 385
- Called Party Number (CdPN) 386
- Lines/Trunks 386
- DS1 Facilities 386
- Type of Service 387
- Framing Format 388
- Line Coding 388
- Type of Equipment (CSU) 389
- Line Compensation 389
- Clock Synchronization 390
- Signaling Mode 390
- PRI Programming Options 391
- Network Services Supported 392
- Copy Telephone Number to Send 392
- Telephone Number to Send 392
- Test Telephone Number 392
- Timers and Counters 392
- Call Processing 393
- Incoming Calls 394
- Routing by Dial Plan 395
- Display Operation 397
- Outgoing Calls 398
- Network Selection Table 398
- PRI Benefits 401
- PRI Features 402
- Programming 410
- System Programming 412
- Programming with SPM on a PC 413
- System Programming Screens 415
- System Programming Reports 415
- Extension Programming 416
- Queued Call Console 417
- QCC Operation 420
- Call Delivery 420
- Operator Availability 420
- Extending Calls 421
- QCC Features 422
- Fixed Feature Buttons 423
- Call Buttons 423
- QCC Options 426
- Trunk Routing 426
- Call Types 426
- QCC Queue Priority 428
- Elevate Priority 428
- Extended Call Completion 429
- ■ Group Coverage calls 430
- Hold Return 431
- Automatic Hold or Release 431
- Return Ring Interval 431
- Calls-in-Queue Alert 431
- Queue Over Threshold 431
- Recall/Timed Flash 442
- Release Differences 443
- Release 1.0 or Release 1.1 443
- Release 2.0 (or Later) 443
- Reminder Service 450
- Remote Access 454
- Security of Your System 455
- Class of Restrictions 458
- Ringing Line Preference 463
- Ringing Options 464
- Ring Timing Options 465
- Abbreviated Ring Options 466
- Personalized Ringing Options 466
- Distinctive Ringing 466
- Saved Number Dial 471
- Signal/Notify 475
- Speed Dial 478
- System Speed Dial 479
- Personal Speed Dial 479
- SA Buttons — 492
- Shared SA Buttons — 493
- ICOM Buttons — 494
- System Renumbering 501
- Overview 503
- 2-Digit Numbering Plan 504
- 3-Digit Numbering Plan 506
- Set Up Space Numbering Plan 507
- Renumbering Extensions 508
- Single Renumbering 509
- Block Renumbering 510
- DSS Renumbering 510
- Remote Access Renumbering 511
- Toll Type 513
- Transfer 518
- Voice Announce to Busy 530
- Feature and Planning Forms 534
- System Features 544
- System Features B-3 546
- General Feature Use and 548
- Telephone Programming 548
- Programmed Buttons 549
- Feature Codes 550
- System Programming Menu 568
- Hierarchy 568
- Sample Reports 570
- System Reports 575
- System Reports E-7 576
- Dial Plan Report 577
- Dial Plan Report - Continued 578
- Label Information Report 579
- Tie Trunk Information Report 580
- DID Trunk Information Report 581
- DS1 Information Report 584
- PRI Information Report 585
- Operator Information Report 588
- E-20 System Reports 589
- Allowed Lists Report 590
- Print Menu Option: 591
- AllowListTo 591
- E-22 System Reports 591
- Disallowed Lists Report 592
- DisallowTo 593
- E-24 System Reports 593
- Extension Directory Report 596
- System Directory Report 597
- Group Paging Report 598
- Extension Information Report 599
- GrpCoverage 601
- E-32 System Reports 601
- E-34 System Reports 603
- Group Call Pickup Report 604
- Error Log Report 605
- Button Diagrams 606
- F-2 Button Diagrams 607
- Button Diagrams F-3 608
- F-4 Button Diagrams 609
- Switch Mode) 610
- Button Diagrams F-5 610
- MLX-10 Non-Display Telephone 614
- Glossary 616
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