AT&T CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration Guía de usuario descargar pdf (Pagina 33)

User Scenarios

CentreVu

CMS R3V8 High Availability User Guide

3-9

Forecast Data

Storage

Allocation

Administration

R3V8 CMS High Availability permits data collection to remain on during

forecasting data storage allocation.

Method 1:

1. Change the Forecast Data Storage Allocation on the Primary CMS

server.

2. Change the Forecast Data Storage Allocation on the Secondary

CMS server.

Method 2:

Instead of Changing the Forecast Data Storage Allocation on both

servers individually, you can do the following:

1. Change the Forecast Data Storage Allocation on the Primary CMS

server.

2. Back up the ACD-specific Administration data on the Primary CMS

server.

3. Put the secondary CMS server in single-user mode.

4. Restore the ACD-specific Administration data onto the Secondary

CMS server.

5. Put the Secondary CMS server in multi-user mode.

Forecasting

Report Data,

Administration

Forecasting report data can be synchronized between HA servers by

means of CMS maintenance backups and restores.

Forecasting administration data is copied to tape when you select the

ACD-specific administration data type option in the

Maintenance: Backup Data window.

The Forecasting report data is copied to tape when you select the

historical data type option in the Maintenance: Backup Data

window.

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AT&T CentreVu Release 3 Version 8 High Availability Connectivity, Upgrade and Administration Guía de usuario Pagina 33