AT&T CentreVu CMS Administration Especificaciones Pagina 449
- Pagina / 456
- Tabla de contenidos
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Index CentreVu CMS Administration
IN-1
Index
Numerics
3B2 computer
migrating data from 10-33
A
access permissions
ACD 9-3
feature 9-3
split/skill 9-3
trunk group 9-3
VDN 9-3
vector 9-3
ACD
administrative interface 1-13
master 10-2
ACD access permissions
assigning 9-9
changing 9-9
deleting 9-9
viewing 9-9
ACD Access window 9-10
ACD status
viewing 11-3
ACD Status window 11-3
ACD’s
changing during backup 3-6
ACDs
adding 3-6
changing 3-6
deleting 3-6
ACDs input window 3-7
Actions menu 2-12
Actions menu items 2-13
Activate Agent Trace input window
6-5
activating agent trace 6-3
Add Button wizard 2-4
adjunct routing
command 8-28
step 8-20, 8-25
Advanced menu 2-2
Agent Administration selector
window 2-4, 2-6
Agent Exception Administration
window 8-5
agent exceptions
administering 8-4
report 8-30
Agent Exceptions input window
8-31
agent exceptions report
example of 8-33
agent groups
adding agents to 3-12
agents in 3-11
copying 3-9
creating 3-8
deleting agents from 3-14
Agent Groups Get Contents
window 3-12
Agent Groups input window 3-8
Agent Groups window 3-11
Agent Groups-Copy window 3-10
agent skills
changing 6-9
agent string values
changing 3-16
Agent String Values window 3-17
agent templates
applying 6-15
changing skills for 6-9
creating 6-15
agent timed exceptions 8-50
agent trace 10-4
starting 6-3
stopping 6-5
agents
adding 3-11
deleting 3-11
listing 3-11
viewing 3-11
allocating data storage 10-7
allocating storage space 10-25
ANI/SID
see automatic number
identification/station number
identification 8-36
announcement synonyms
adding 3-21
changing 3-21
viewing 3-21
window 3-21
Announcements input window
3-21
archiving status 10-4
viewing 11-7
Archiving Status input window
11-7
Archiving Status window 10-22
Audio Difficulty exception 8-56
automatic login
how to use 1-3
window 1-3
automatic number identification/
station number identification
8-36
AUX reason code names 3-23
AUX reason codes
adding 3-23
changing 3-23
deleting 3-23
names of 3-23
viewing 3-23
AUX Reason Codes input window
3-24
B
BACKUP 3-19, 3-58
backup 11-26
before restoring 11-26
for pseudo-ACD 10-15
frequency of 11-35
kinds of 11-35
managing the tapes 11-35
permissions for 11-1
- CentreVu 1
- CMS Administration 1
- Contents 3
- CentreVu® 5
- Reason for reissue 7
- Conventions used 9
- Typography 10
- How to order this 11
- 1 Task: startup and exit 13
- Adding new servers 1-8 20
- Task reference: general 25
- Task reference: general 1-14 26
- Task reference: switches 30
- Task reference: terminals 31
- Task reference: printers 32
- If you have a problem 34
- Provide information 34
- Default toolbar buttons 42
- Status bar messages 43
- Using the selector windows 46
- Actions menu items 49
- Select this... To do this 49
- Rules for input fields: 50
- Name (synonym) 50
- Field description 50
- Using the input windows 2-15 51
- in the Last input field 53
- Changing agent string values 72
- Field Field contents 93
- ND OF STEPS 100
- Reference 101
- Overview 112
- Running Dictionary reports 121
- Setting up a report page 128
- Task reference 131
- Printing options 132
- Using Save as Script 134
- Error and warning messages 136
- Message Reason Response 136
- Using Save as Script 5-5 137
- Scripting windows and actions 144
- Task reference 5-16 148
- Starting an agent trace 151
- Starting an agent trace 6-4 152
- Starting an agent trace 6-5 153
- Listing agents traced 155
- Prerequisites 157
- DEFINITY 168
- Permissions 198
- Administering VDN exceptions 216
- GLVFRQQHFWYHFWRU command 219
- EXV\command are not 219
- URXWHWR step that routes 225
- 585-215-822 249
- CentreVu Report 249
- Task reference: reports 252
- Assigning user data 255
- Assigning user data 9-6 258
- Reports and timetables 259
- Scripting 259
- Rules for login ID characters 259
- Assigning user data 9-8 260
- Setting up a pseudo-ACD 288
- Loading pseudo-ACD data 292
- Loading pseudo-ACD data 10-13 293
- Loading pseudo-ACD data 10-16 296
- Allocating storage space 305
- Understand implications 310
- VZVHWXS check the 312
- Setting storage intervals 316
- Viewing switch setup data 322
- Viewing ACD status 327
- Viewing ACD status 11-4 328
- Viewing archiving status 331
- Running a maintenance backup 337
- TXLHVFHQW 346
- RXWRIRUGHU 346
- RSHUDWLRQDO 346
- ZDLWLQJVHVVLRQDFFHSW 346
- Administering a printer 347
- Running a restore 350
- Running a restore 11-27 351
- Running a restore 11-29 353
- Forecast manager 357
- Status window open 357
- Reference: full backup 360
- Set up a schedule 362
- Reference: complex backup 363
- Reference: recovery kit 365
- Reference: recovery kit 11-42 366
- Copying a timetable 391
- Adding tasks to a timetable 395
- Copying timetable tasks 398
- Return 400
- \ to delete the tasks 400
- Q not to delete the tasks 400
- Editing a timetable globally 402
- Changing timetable tasks 405
- Creating a shortcut 410
- Copying a shortcut 413
- Editing a shortcut 416
- Adding tasks to a shortcut 417
- Copying shortcut tasks 419
- Changing shortcut tasks 422
- Task Reference 424
- Printing a timetable 425
- Assigning a task 426
- Using Stop 426
- Timetables and permissions 426
- Shortcuts and permissions 428
- Assigning tasks 428
- Glossary 429
- B back up 433
- C calculation 433
- F FBUSY 438
- H historical database 439
- M maintenance 441
- N name (synonym) fields 443
- O only me report 443
- P phantom abandon call timer 443
- R read permission 444
- S screen-labeled key (SLK) 445
- T time format 446
- W weekly data 448
- Numerics 449
- (continued) 451
Relacionado con productos y manuales para Software AT&T CentreVu CMS Administration
(100 paginas)
(6 paginas)Hotpoint HDA3600 manuales
Manuales del propietario y guías del usuario para Lavaplatos Hotpoint HDA3600.
Ofrecemos 1 manuales en pdf Hotpoint HDA3600 para descargar gratis por tipos de documentos: Manual de usuario
Comentarios a estos manuales