AT&T DataPort PCX Modem Guía de usuario Pagina 37

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Troubleshooting
6-9
Issue 3 October 1995
S: Ensure that RPI is enabled both in the software and in the
modem (AT+H
n
command). QuickLink II Fax automatically
supports RPI.
Fax Problems
P: Modem cannot send or receive a fax.
S: Make sure that your fax software is correctly installed.
S: Check your fax software to see if there is an Answer mode
or Receive Fax setting that must be enabled.
S: Make sure your fax software is set up for Class 1 fax.
P: Sections of your fax are missing.
S: This often indicates a noisy telephone line or a flow control
problem. To resolve the flow control problem, try using
hardware flow control
(RTS/CTS). This must be enabled in
your software (refer to the software’s documentation) and
set within your modem using the AT&K3 command
(RTS/CTS flow control).
P: Your fax did not complete, and your modem displays
result codes in the numeric format.
S: For some reason your modem and software are no longer
communicating, and, as a result, your modem is stuck in fax
mode. Type ATE1V1 and press Enter. The software should
respond with an OK. Try sending or receiving the fax again.
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