AT&T SB67030 Guía de usuario

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Overview 10 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER1OVERVIEWThe Synapse® Business Phone System fro

Accessing Items in Lists 99 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing VoicemailFor more information

Accessing Items in Lists 100 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIf your system administrator has assig

Accessing Items in Lists 101 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAbout the Extension ListYou can access

Accessing Items in Lists 102 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Extension ListYou can ac

Accessing Items in Lists 103 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Quick-Dial ListThe Quick

Accessing Items in Lists 104 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents3. Press the key to the right of the e

Accessing Items in Lists 105 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAbout the Redial ListThe last 20 phone

Accessing Items in Lists 106 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Redial ListTo access a R

Accessing Items in Lists 107 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeleting Redial EntriesYou can delete

Accessing Items in Lists 108 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSearching the Directory or Extension L

Overview 11 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSynapse System OverviewYour Deskset is part of the Syna

Accessing Items in Lists 109 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Held Calls ListWhen you

Accessing Items in Lists 110 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing and Managing Items in Lists

Accessing Items in Lists 111 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAbout the Cordless Handset Extension L

Accessing Items in Lists 112 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Quick-Dial List with the

Accessing Items in Lists 113 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Redial List with the Cor

Accessing Items in Lists 114 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents3. Press  or  to view Redial entries

Directory 115 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER6DIRECTORYThe Synapse system provides three D

Directory 116 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUsing the DirectoryAccess the Directory by pressing D

Directory 117 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsViewing Directory EntriesYou can view all Directory e

Directory 118 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo change Directory settings:1. From the Directory li

Overview 12 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset DescriptionThe key external features of the Des

Directory 119 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents Creating a New Personal List EntryYou can add up to

Directory 120 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsEditing a Personal List EntryYou can edit any Persona

Directory 121 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsStoring Directory Entries from the Call Log or Redial

Directory 122 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeleting a Personal List EntryYou can delete any one

Directory 123 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSorting Directory EntriesThe Directory entries are so

Directory 124 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Directory with the Cordless HandsetYou

Directory 125 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents3. Press 1 through 4 to select the desired list.ORPre

Voicemail 126 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER7VOICEMAILYour Synapse system records and sav

Voicemail 127 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsVoicemail OverviewWhen there is at least one new mess

Voicemail 128 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTable 21. Messages List Soft Key DescriptionKey Des

Overview 13 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset Hard KeysThe hard keys include the standard tel

Voicemail 129 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsGroup Mailbox OverviewGroup Mailboxes provide general

Voicemail 130 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSelect a mailbox to access the messages stored in tha

Voicemail 131 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing Your MessagesAccess to your messages is dif

Voicemail 132 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIf your system administrator has assigned a Group Mai

Voicemail 133 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDuring message playback, you can pick up the handset

Voicemail 134 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents to delete the message. If there are more messages,

Voicemail 135 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsForwarding a MessageYou can forward a message to an e

Voicemail 136 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents If you have enabled Voicemail Distribution, you can

Voicemail 137 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsRecording an Introduction to Send with a Forwarded Me

Voicemail 138 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSending a New Message to a Distribution ListIf you ha

Overview 14 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset Idle ScreenFigure 4 identifies the basic elemen

Voicemail 139 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsORPress to return to the previous screen.6. When fi

Voicemail 140 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeleting MessagesYou can delete a single message or a

Voicemail 141 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsNew Message Status Indications (! Icons)You can add a

Voicemail 142 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing Your Voicemail RemotelyRemote access allows

Voicemail 143 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents To jump forward 8 seconds, press 9. To return to t

Voicemail 144 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsFigure 46. Remote Voicemail Greeting Setup

Voicemail 145 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing Personal Voicemail with the Cordless Handse

Voicemail 146 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsVoicemail Notification on the Cordless HandsetUnanswe

Voicemail 147 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsRetrieving Personal Voicemail with the Cordless Hands

Voicemail 148 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsReviewing Messages with the Cordless HandsetTo review

Overview 15 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsModes of OperationThe system administrator can configur

Voicemail 149 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsManaging Personal Voicemail with the Cordless Handset

Voicemail 150 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo forward a message:1. While viewing or playing a me

Call Log 151 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER8CALL LOGThe Deskset Call Log provides availab

Call Log 152 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUsing the Call LogThe Call Log soft keys, as shown in

Call Log 153 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents Entries not highlighted display the time for calls r

Call Log 154 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsManaging Missed CallsAll incoming calls are recorded i

Call Log 155 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsReviewing the Call Log ListTo review the Call Log list

Call Log 156 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsListening to Voicemail From the Call LogIf the caller

Call Log 157 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsStoring Call Log EntriesTo store a Call Log entry into

Call Log 158 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeleting Call Log EntriesYou can delete a single Call

Overview 16 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsLine Appearance ModeIn Line Appearance mode, the Idle S

Call Log 159 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents3. Press to confirm the deletion. The empty Call Log

Call Log 160 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Call Log with the Cordless HandsetYou ca

Call Log 161 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUsing the Call Log with the Cordless HandsetThe Handse

Call Log 162 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsManaging Missed Calls with the Cordless HandsetThe Cor

Call Log 163 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPlaying Voicemail Messages in the Call Log with the Co

Call Log 164 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo delete all of the entries in the Call Log:1. Press

Paging 165 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER9PAGINGPaging allows you to broadcast what you s

Paging 166 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPaging All Extensions or a Paging ZoneIf your system adm

Paging 167 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSingle-Zone Overhead PagingIf your Synapse system includ

Paging 168 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsMulti-Zone Overhead PagingIf your Synapse system include

Overview 17 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset Soft KeysThe Deskset provides soft keys as illu

Paging 169 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPaging with the Cordless HandsetYou can page all the ext

Deskset Settings 170 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER10DESKSET SETTINGSYou or your system a

Deskset Settings 171 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset MenuYou can use the Deskset menus to s

Deskset Settings 172 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset SettingsUse the Deskset Settings menu,

Deskset Settings 173 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDisplayUse the Display menu to adjust your Des

Deskset Settings 174 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents3. Press 2 on the dial pad to set the Audible

Deskset Settings 175 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPreferred AudioWhen you press a Call Appearanc

Deskset Settings 176 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUser SettingsUse the User Settings menu to mod

Deskset Settings 177 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo display the User Settings menu:1. Press MEN

Deskset Settings 178 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents2. Press to save the greeting. The system ch

Overview 18 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset Status IndicatorsStatus indicators appear in th

Deskset Settings 179 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsRecording a GreetingYou can record a greeting

Deskset Settings 180 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo turn Call Forward All on or off, press wh

Deskset Settings 181 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAutomatic AnsweringYou can set the Deskset to

Deskset Settings 182 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsVoicemail MemoryYour Voicemail messages are st

Deskset Settings 183 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsName RecordingIf callers access the Company Di

Deskset Settings 184 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents5. Press to review the recorded name.6. Pres

Deskset Settings 185 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsRegistering an Optional Cordless HandsetYou ca

Deskset Settings 186 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents5. Press on the Deskset. Registration in Pro

Deskset Settings 187 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents3. Press . Registration in Progress... appear

Deskset Settings 188 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents3. Press . The confirmation message appears.

Overview 19 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCall Indicators in Call Appearance ModeIf your system i

Deskset Settings 189 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeregistering the Cordless Handset or Headset

Deskset Settings 190 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Accessory Registration and Deregistra

Deskset Settings 191 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSetting and Changing Your PasswordUse the Pass

Deskset Settings 192 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSetting the Voicemail to Email ModeThe Voicema

Deskset Settings 193 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAdmin SettingsTo display the Admin Settings me

Deskset Settings 194 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset InformationUse the Deskset Information

Deskset Settings 195 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUsing Do Not Disturb (DND)Do Not Disturb (DND)

Deskset Settings 196 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAuto-Attendant SettingsIf your system administ

Deskset Settings 197 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents Scheduled: Turns the selected Auto Attendant

Deskset Settings 198 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Handset SettingsOnce the optional Cor

2 Synapse SB67030/031 Deskset & Accessories User’s GuideCONTENTSPreface ...

Overview 20 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCall Indicators in Line Appearance ModeIf your system i

Deskset Settings 199 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSetting Cordless Handset ContrastTo adjust the

Deskset Settings 200 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSetting the Cordless Handset Ringer and Voice

Deskset Settings 201 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSetting the Cordless Handset to Factory Defaul

Web Interface 202 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER11WEB INTERFACEUse an Internet browser to

Web Interface 203 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Web User Interface (WebUI)To access

Web Interface 204 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents8. Enter your password if you have created one (s

Web Interface 205 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsError HandlingIf you type an invalid value into o

Web Interface 206 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsBasic SettingsThe remaining procedures in this ch

Web Interface 207 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents Extension: Select an extension number or the Op

Web Interface 208 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsExtension DirectoryTo allow easy dialing, you can

Overview 21 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCall Status IconsTable 7 shows and describes the call s

Web Interface 209 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo edit Extension Directory entries:1. In the nav

Web Interface 210 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsQuick-Dial KeysTo add or edit Quick-Dial entries:

Web Interface 211 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsVoicemail DistributionIf you enable Voicemail Dis

Web Interface 212 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo create a Voicemail Distribution List:1. In the

Web Interface 213 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo edit or delete a Voicemail Distribution List:1

Web Interface 214 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsHelpTo access WebUI Help:1. In the navigation men

Troubleshooting 215 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER12TROUBLESHOOTINGIf you have difficulty

Troubleshooting 216 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCommon Troubleshooting ProceduresFollow these p

Troubleshooting 217 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo resolve problems with a cordless device:For

Troubleshooting 218 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDisplay MessagesThe screen is blank or the Desk

Overview 22 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTable 8 Deskset Call Status LED ActivityLED Activity D

Troubleshooting 219 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsThe device screen displays Synchronizing... De

Troubleshooting 220 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCalls GenerallyCalls are dropped.Deskset cannot

Troubleshooting 221 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsYou cannot retrieve parked calls.You hear stati

Troubleshooting 222 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsYou are unable to transfer a call to an extensi

Troubleshooting 223 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset does not automatically forward a call t

Troubleshooting 224 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIncoming CallsYour Deskset does not receive inc

Troubleshooting 225 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCall Appearance mode only — Call does not Auto

Troubleshooting 226 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsOutgoing CallsNo dial tone.When you dial an out

Troubleshooting 227 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsYou cannot make international long distance cal

Troubleshooting 228 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsVoicemailVoicemail is not received at the exten

Overview 23 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset Dial-Pad EntryUse the dial-pad keys to enter le

Troubleshooting 229 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIncomplete Voicemail messages.Unable to find a

Troubleshooting 230 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsThe system does not respond to remote Voicemail

Troubleshooting 231 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsOther Deskset FeaturesOther Desksets do not app

Troubleshooting 232 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsYou are unable to add an entry to Quick-Dial li

Troubleshooting 233 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCall Appearance mode only — You cannot make or

Troubleshooting 234 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsWebUIUnable to access the WebUI Log-in page fro

Troubleshooting 235 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPC/Deskset InteractionInternet connection or ac

Troubleshooting 236 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSB67040 Cordless HandsetHandset does not work a

Troubleshooting 237 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsHandset registration is not working.Unable to m

Troubleshooting 238 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUnable to locate Handset using on the Deskset

Overview 24 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUsing the SpeakerphoneWhen the speakerphone is active,

Troubleshooting 239 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsHandset shows screen telling you to register it

Troubleshooting 240 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCaller ID is not working.Calls dropped.Unable t

Troubleshooting 241 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPoor audio quality. Speech is cutting out.Your

Troubleshooting 242 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTL7600 Cordless HeadsetThe TL7600 Headset not r

Troubleshooting 243 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsThe TL7600 Headset does not work at all.The TL7

Troubleshooting 244 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsHEADSET key on Deskset does not work.MUTE key o

Troubleshooting 245 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsBatteries do not hold a charge.The Deskset show

Troubleshooting 246 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsA buzzing sound on my TL7600 Headset.Unable to

Appendixes 247 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAPPENDIXESAppendix A: Soft KeysThe Synapse Desksets

Appendixes 248 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAllows changes to previously entered information.End

Overview 25 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAbout the Auto AttendantWhen set to Call Appearance mod

Appendixes 249 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Handset Soft KeysTable 26 provides an alpha

Appendixes 250 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAppendix B: Technical SpecificationsTable 27 lists t

Appendixes 251 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAppendix C: MaintenanceAvoid Rough TreatmentHandle t

Appendixes 252 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAppendix D: Important Safety InstructionsWhen using

Glossary 253 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsGLOSSARYThis glossary provides definitions that pertai

Glossary 254 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contentsderegister: To remove the association between a Deskse

Glossary 255 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contentsgrounding: An electrical ground connection that minimi

Glossary 256 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contentsoff hook: Indicates that you are on a phone call, have

Glossary 257 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSIP: Session Initiation Protocol, a signaling protocol

Overview 26 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsSB67040 Cordless Handset (Optional)The optional Cordles

Overview 27 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Handset DescriptionThe Handset external featur

Overview 28 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsFigure 15. Navigation KeyTable 10 Navigation Key Func

Overview 29 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Handset Liquid Crystal Display (LCD)The Idle s

3 Synapse SB67030/031 Deskset & Accessories User’s GuideIncoming Calls...

Overview 30 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTable 12 Cordless Handset Screen Types Incoming Call S

Overview 31 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Handset Soft KeysThe Handset provides soft key

Overview 32 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUsing the Cordless Handset SpeakerphoneWhen the speaker

Overview 33 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset/SB67040 Cordless Handset ComparisonThe followin

Overview 34 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIn addition, the following Deskset features are not ava

Overview 35 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDeskset-Handset InteractionThis section identifies simi

Overview 36 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Handset Battery ChargingPlace the Handset in t

Overview 37 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTo respond to low battery notification:1. Press to ex

Overview 38 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Handset Connection Loss NotificationIf the Han

Overview 39 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsDial-Pad EntryUse the dial-pad keys to enter alphabetic

4 Synapse SB67030/031 Deskset & Accessories User’s GuideCall Management ...

Overview 40 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTL7600 Cordless Headset (Optional)This optional Cordles

Overview 41 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Headset DescriptionFigure 20. TL7600 Cordless

Overview 42 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCordless Headset OperationTable 14 TL7600 Cordless Hea

Overview 43 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents

Outgoing Calls 43 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER2OUTGOING CALLSThe Deskset and the option

Outgoing Calls 44 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsActive Call ScreenThe Active Call screen, as show

Outgoing Calls 45 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPredialingPredial is only available when the Desk

Outgoing Calls 46 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsLive DialingYou can make a call by going off hook

Outgoing Calls 47 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsMaking a Call from a ListTo make a call from a li

Outgoing Calls 48 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCalling a Busy ExtensionIf you call an extension

5 Synapse SB67030/031 Deskset & Accessories User’s GuideDirectory ...

Outgoing Calls 49 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsMaking an Intercom CallIn Line Appearance mode, y

Outgoing Calls 50 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCalling a Restricted NumberYour system administra

Outgoing Calls 51 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCalling Restricted Numbers Using Another Extensio

Outgoing Calls 52 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsMaking Calls with the Cordless HandsetYou can als

Outgoing Calls 53 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPredialingYou can dial a phone number before pres

Outgoing Calls 54 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsLive DialingLive dialing refers to dialing when t

Outgoing Calls 55 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsMaking Calls with the Optional TL7600 Cordless He

Incoming Calls 56 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER3INCOMING CALLSWhen a call comes in, the

Incoming Calls 57 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIncoming Call ScreenThe Incoming Call and Active

Incoming Calls 58 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIncoming Call IndicationWhen there is an incoming

6 Synapse SB67030/031 Deskset & Accessories User’s GuideDeskset Settings ...

Incoming Calls 59 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIf your company has caller ID, the Incoming Call

Incoming Calls 60 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAnswering a CallTo answer a call: Lift the corde

Incoming Calls 61 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIgnoring a CallYou can ignore an incoming call by

Incoming Calls 62 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsForwarding All CallsYou can forward all incoming

Incoming Calls 63 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCall ScreeningWhen an incoming call goes to Voice

Incoming Calls 64 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAuto AnsweringYou can set your Deskset to answer

Incoming Calls 65 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAnswering Calls in the Call QueueYour system admi

Incoming Calls 66 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsViewing the Queued Calls ListWhen all Call Queue

Incoming Calls 67 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAnswer a Call with the Cordless HandsetYou can al

Incoming Calls 68 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIncoming Call IndicationOptions for an Incoming c

7 Synapse SB67030/031 Deskset & Accessories User’s GuidePC/Deskset Interaction ...

Incoming Calls 69 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAnswering a CallWhen you receive a call while the

Incoming Calls 70 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUnanswered incoming calls are handled according t

Call Management 71 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER4CALL MANAGEMENTThis chapter describes t

Call Management 72 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCall ManagementThe Deskset Call Management funct

Call Management 73 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPutting a Call on Hold (Call Appearance Mode)To

Call Management 74 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPutting a Call on Hold (Line Appearance Mode)In

Call Management 75 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTransferring a CallYou can transfer an active or

Call Management 76 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents transfer the call directly to voicemail by pre

Call Management 77 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTransferring a call to a busy extensionIf you tr

Call Management 78 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsMaking a Conference CallYou can set up a confere

Preface 8 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPREFACEThis User’s Guide provides instructions for using

Call Management 79 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsIf you hang up while on the conference, the conf

Call Management 80 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsEnding a ConferenceTo end a conference:From the

Call Management 81 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsParking a CallParking a call is similar to putti

Call Management 82 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsRetrieving a Parked CallYou can retrieve parked

Call Management 83 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCall Management Using the Cordless HandsetYou ca

Call Management 84 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsActive Call ScreensThe Cordless Handset Call Man

Call Management 85 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTransferringAs with the Deskset, you can transfe

Call Management 86 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTransferring to an Outside NumberTo transfer an

Call Management 87 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsMaking a Conference CallYou can set up a confere

Call Management 88 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsPutting a Conference Call on HoldTo put a confer

Preface 9 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsTopic NavigationThis Synapse SB67030/031 Deskset & Ac

Call Management 89 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contentsc. Press SELECT to hang up the highlighted call

Call Management 90 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsManaging Held CallsYou can put a maximum of five

Call Management 91 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsHeld Call OptionsTo view Held Call options:While

Call Management 92 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsParking a CallPutting a call on hold and parking

Call Management 93 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents2. Press  or  to highlight a parked call.3. Pr

Call Management 94 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsUsing a Corded HeadsetYou can use a corded heads

Call Management 95 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsCall Management Using a HeadsetYou can use a TL7

Accessing Items in Lists 96 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsC HAPTER5ACCESSING ITEMS IN LISTSThe De

Accessing Items in Lists 97 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Queued Calls ListThe syst

Accessing Items in Lists 98 Synapse SB67030/031 Deskset & Accessories User’s Guide Back to ContentsAccessing the Park ListUse the Parked C